Business ProfileforSecurCare Self Storage

Theft or loss of property from establishment from employees or other. Mike ******* said he was going to handle the matter and he never did. I bought a storage unit in April for around $110.00 a month online. I went to the storage unit and my unit **** was already occupied. I went to the office and spoke to Marsha *** and she said pick out another storage and let her know the unit number. I came back to let her know I'll take ****. The one right next door. She said she will jot it down and put it in the system. I came back later that week and put my items in storage with a lock on it. May I still had my items and some of June. July or August is when my items were stolen. I came August 20th to find my lock removed and all my items gone in my unit. I went to the office and asked what was going on and that when everyone was acting clueless. This business would not respond no more to my text or calls. I need help trying to get a resolution or I'm forced to sue this company. But this company is wrong for not giving me an explanation or resolving the issue. I've been going through this nightmare for 3 going on 4 months with these individuals. I even called corporate and I was supposed to get a call back the next day. I never did so I called back left a message with corporate and now they are ignoring me after I explain what happened. Securcare self storage are frauds thieves and totally a dishonest business/ corporation.