Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Restorative Health has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRestorative Health

    Hormone Replacement Therapy

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5920 Wilcox Pl Ste D, Dublin, OH 43016-6802
    BBB File Opened:
    8/16/2011
    Alternate Business Name
    • Restorative Health Columbus
    • Restorative Health of Dublin
    Business Management
    • Ms. Ivette Pagan, Field Medical Coordinator
    Contact Information

    Principal

    • Ms. Ivette Pagan, Field Medical Coordinator

    Customer Contact

    • Ms. Ivette Pagan, Field Medical Coordinator
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/17/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    In 2021 I was seeking help from this company for hormone health. They convinced this would help and wanted a pay in full. I paid half that day a half alittle later in the amount of $1,500. The nurse had no bedside manner what so ever and an question you asked she just shrugged it off I continued through a few T shots having some issues that she never gave me answers to gave me another hormone that I gained 10lbs in a few weeks. I asked to meet with the doctor there finally he advised that that dose was way to much for me then I explain the complications with the shot and the rash I was getting he said I must be allergic to what it was mixed with and at that point to get my money back for the remaining since I could not physically go through with it. So I sought it out with the proper connections there well I was told no I will not et my money back. I reached out to the main corporate office they drug it along for a long time then said he couldn't help me. I amount on emails and phones call going unanswered and ignore was insane. After about a year they offered me a service a facial which the money comparison did not amount to the same at all there but no money back. I told them I did not want to come back there but they said thats all they are giving me. So I said fine I want to at least get something well then she kept telling me she would let me know when she fit me in. Weeks months of more phone calls and emails unanswered. Then I got to actually speak to the supposed owned Shane he was very apologetic and right away offered me a refund I was relieved! He said the whole office staff was gone and he hired new people. Well it been several more months no check I again have called which I keep being told that by the end of the day I would get a call back. Nothing now my emails, text nor phone calls are answered I call during business hours and it goes to voicemail every time. Its been months at the point since I was told I would get my money back. I have tried being nice just being persistent on what I deserve but its not paying off seem like that there theme to take your money and if there is a problem your get blown off and ignored. It now end of 2023 and I still dealing with this which is absolutely ridiculous!!

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.