Business ProfileforPeterman Plumbing & Heating Inc

I contacted Peterman to replace one hot water tank and to install one isolation valve inside my house to a leaking outside faucet. Plumber arrived 10/25/23 for work. He removed and installed hot water tank first (I had previously closed water and gas isolation valves to tank) without issue. He was working alone while I was upstairs and he yelled to turn on all house faucets. Plumber cut into water supply pipe in my son's basement bed room rafters before closing water main isolation valve to house, resulting in water spraying all over my son's bed, electrical equipment and bedside stand before plumber was able to install a pipe cap to stop leak. Plumber broke my main isolation valve when this happened, causing need to stop work and for me to contact city to shut off main curb isolation valve. Plumber stated before he left on 10/25/23, after speaking with his office, that he would return after main isolation valve inside house was replaced or line from street replaced and install isolation valve to leaking outside faucet for free and to call back for this service. I paid Peterman via check $1300.00 for hot oil tank & labor for 10.25.23. On 11/7/23, I had another plumber from another company replace my main isolation valve inside the house for $150.00 via cash. I did not pay the new plumber to install an isolation valve to the leaking faucet because Peterman Plumbing stated they would come back and do the job for free. I called Peterman for isolation valve install for 11/9/23. Same plumber from 10/25/23 arrived to do the work and install isolation valve to leaking faucet while I was outside doing yard work. When he was done with work, after talking with his office via phone while in his van for 15 minutes, hands me a bill for over $300.00 for work done on 11/9/23. I refused to accept bill as I told him I would have had the other plumber install the isolation valve for a lot less cost but the reason I called Peterman because they told my 10/25/23 they would do it for free.