Business ProfileforPatriot Construction Group, LLC

The Business put Gutters on my Home in October of 2021. Before the process, I told the company representative that I wanted to speak the installer prior to job start and get a quote on 5" versus 6" gutters. Neither happened. One day the company sowed up and started taking off my original gutters. I was at work. When my wife woke up to the noise and came outside they had started the job of removing my gutters that were 5" gutters. By the time my wife reached me at work and I got ahold of Patriots contact person I was working with, the job could not be stopped. We could communicate very little with the installer because of his understanding of English. They continued while I reached the sales person and he assured me the 6" gutters would be at 5" cost. I let it continue. During the job my wife noticed the gutters were very crooked going on, I contacted Patriot again so they could communicate with the installers, They fixed the crooked gutters. When the job was completed, I noticed several issues. The corners of the gutters where done sloppy and several downspouts had problems. When I tried to address the installers, they did not understand me again. Since that time, 2 of my down spouts have fallen off, the corners are leaking and water is coming down between the gutters and facia boards. I have made several attempts to get an installer out the I can speak to, Patriot refused saying this company would fix the work. The owner has never came out and looked at the job. I have addressed with by email, text and phone call to get someone out. All I have got is, we will be out this week and I hear from no one. No payment has been made, no bill has been sent and no quote has ever been given to me on the gutters. I have documentation of all text threads, letters and pictures. Letter and Pictures attached. The also damaged Nite light canisters (outside lighting) that I had to have replaced. Cost $250