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Find a Location

Watson's of Dayton has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Watson's of Dayton

      2590 E Whipp Rd Dayton, OH 45440-2200

      BBB Accredited Business
    • Watson's of Dayton

      1540 Upper Valley Pk Unit 12 Springfield, OH 45504

      BBB Accredited Business
    • Watson's of Dayton

      7811 Waynetowne Blvd. Huber Heights, OH 45424

      BBB Accredited Business
    • Watson's of Dayton

      1737 W Main St Troy, OH 45373

      BBB Accredited Business

    Business ProfileforWatson's of Dayton

    Pool Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.65/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/30/1993

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers indoor and outdoor home entertainment features such a pools and spas; fireplaces; furniture; and recreation room options. 

    Products & Services

    This company offers pools, spas, pool supplies, patio furniture, grills, play gyms, pool tables, bars, bar stools, game tables, tanning beds, gas logs, fireplaces, and wood stoves at the Whipp Rd. location. Other locations offer pool supplies only.

    Business Details

    This is a multi-location business.

    Find a Location

    Watson's of Dayton has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Watson's of Dayton

        2590 E Whipp Rd Dayton, OH 45440-2200

        BBB Accredited Business
      • Watson's of Dayton

        1540 Upper Valley Pk Unit 12 Springfield, OH 45504

        BBB Accredited Business
      • Watson's of Dayton

        7811 Waynetowne Blvd. Huber Heights, OH 45424

        BBB Accredited Business
      • Watson's of Dayton

        1737 W Main St Troy, OH 45373

        BBB Accredited Business
      Location of This Business
      2590 E Whipp Rd, Dayton, OH 45440-2200
      BBB File Opened:
      6/30/1993
      Years in Business:
      32
      Business Started:
      5/1/1992
      Accredited Since:
      7/30/1993
      Alternate Business Name
      • Split Decision Enterprises, Inc.
      Hours of Operation

      Primary

      M:
      10:00 AM - 8:00 PM
      T:
      10:00 AM - 8:00 PM
      W:
      10:00 AM - 8:00 PM
      Th:
      10:00 AM - 8:00 PM
      F:
      10:00 AM - 8:00 PM
      Sa:
      10:00 AM - 6:00 PM
      Su:
      12:00 PM - 6:00 PM
      Business Management
      • Mr. Todd Hazenfield, General Manager
      • Mr. Andrew Hazenfield, President
      Contact Information

      Customer Contact

      • Mr. Andrew Hazenfield, President
      Additional Contact Information

      Fax Numbers

      • (937) 436-7972
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/14/2023

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      We ordered a hot tub cover on September 5th for a hot tub we purchased 1 year prior. Was told it would be in within 3-4 weeks. Called at week 4 sales rep said they had not received it but to check again in a few days. Called the next week was told, still not in and they have no shipping information yet. Called 2 weeks later and was told, nope still have no information. At the point requested to speak with the manager who was not in but did return a call the next day. Asked him for an update to know weather or not we needed to winterize it at that point because of having a damaged cover. He said he would reach out and get additional information and call us the next day. We are now at December 5th 12 weeks later. Still no cover and absolutely no communication from the manager.
      Read More

      Customer Reviews

      37 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pete M

      5 stars

      04/23/2024

      Bought our pool from Watson’s over 14 years ago and have never had better customer service after the sale anywhere. Watson’s has always went above and beyond our expectations. Scott B. was/is our salesmen and he always takes the time to help in anyway he can.

      Local BBB

      BBB of Dayton and Miami Valley

      BBB Reports On

      BBB reports on known marketplace practices.

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