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Find a Location

Agxact, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Agxact, LLC

      864 N Main St Dayton, OH 45405

    • Agxact, LLC

      PO Box 2615 Dayton, OH 45401-2615

    Business ProfileforAgxact, LLC

    Landscape Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.75/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers lawn care services.

    Products & Services

    This business provides turf, tree and shrub care, seeding, and pest solutions.

    Business Details

    This is a multi-location business.

    Find a Location

    Agxact, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Agxact, LLC

        864 N Main St Dayton, OH 45405

      • Agxact, LLC

        PO Box 2615 Dayton, OH 45401-2615

      Location of This Business
      864 N Main St, Dayton, OH 45405
      BBB File Opened:
      1/15/2020
      Years in Business:
      5
      Business Started:
      2/1/2019
      Business Incorporated:
      9/26/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Agxact Lawn & Pest
      Business Management
      • Mr. Marwan Deek, Owner
      • Mr. Lee Caudill
      Contact Information

      Principal

      • Mr. Lee Caudill

      Customer Contact

      • Mr. Lee Caudill
      Additional Contact Information

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/17/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I entered into a contract in 2023 for lawn spraying at $61/application. They required that I give them a credit card to bill. They completed the first application, sending an e-mail bill that same day. Early in June, 2023, I received and e-mail bill stating they had applied spray that day. There were several reasons I knew it was not done. First, they had not asked me to unlock the gate to the privacy fence enclosed backyard. Two, no flag was left indicating the application. Three, the multiple security cameras on my property did not show any service personnel (impossible to avoid the cameras). I sent two e-mails and left a phone message over the next three weeks with no response. Since they had charged my credit card, I disputed the charge. The credit card company froze the charge and Agxact finally refunded the charge. I concurrently sent an e-mail cancelling the service. I also noted that they were charging me $3 more/application than the contract stipulated. In addition, to the overcharge and non-service, they added an additional $68 for grub service (which I did not order) which they claimed was done on the same day they did not appear. On 8/14 I arrived home to find Agxact spraying the lawn. I told the service man I had fired Agxact. He left. However, on 8/17/23 I received another bill for $136.64 which was the amount they had previously billed inaccurately and refunded. It claims I am "past due". E-mails are not returned and phone messages go unanswered.

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jerrold D

      4 stars

      03/29/2023

      I've been with Agxact since the beginning . I was upset recently because I could not get someone to respond. However , someone actually came to my house and addressed the problem and will have it corrected by weeks end . I've been happy with my lawn service . I've had neighbors say I have the nicest lawn in the neighborhood . They could put a sign in my yard if they want to . Jerrold D***

      Local BBB

      BBB of Dayton and Miami Valley

      BBB Reports On

      BBB reports on known marketplace practices.

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