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Business Profile

General Contractor

CDC Contracting

Headquarters

Complaints

This profile includes complaints for CDC Contracting's headquarters and its corporate-owned locations. To view all corporate locations, see

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CDC Contracting has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/23/2023

      Type:Service or Repair Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired for $4100.00 CDC Contracting on 10/4/2023 to clear a few trees. Their men did an excellent job; however James Curran promised to give me a container of brush clearing liquid. It is now almost 10/23/2023 and it still hasn't been delivered, even though I have mentioned it a couple of times. This may seem minor, but it shows that this company is not good on it's word along with being quite expensive.

      Customer Answer

      Date: 10/23/2023

      Hello
      My name is ***** ******. The company I filed a complaint against, CDC Contracting in Dayton, Ohio, called me personally. I would like to either cancel or consider the complaint resolved.  Please notify me when this issue is complete. 
      Thank you
      ***** 
    • Initial Complaint

      Date:06/27/2023

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On June 19th I had CDC come out to provide a quote for work. They provided a good price and I wanted to move forward, but was slightly concerned about spending the amount the following day. They offered a line of credit option to which I showed interest in and told them I would like to think about how I wanted to pay but would like them to do the work.

      They provided me a contract whilst I spoke to the neighbor (who would be affected by the tree service), but my neighbor wanted to be at home for the work to which I told the salesman we would have to wait to do the work.

      The next day the salesman called me to tell me the workers were on their way, to which I noted my previous mention of my neighbor wanting to be there and that I had not actually agreed to them coming out yet

      Several days later, I learn that CDC ran a credit check and opened a new account in my name that has been charged $2500 (the amount for the job). I had signed nothing and agreed to nothing formally. I spoke to the salesman who blamed me for the miscommunication of them opening the account and coming out the first day.

      Business Response

      Date: 09/25/2023

      Cdc apologizes if there was any miscommunication regarding your project we train our sales reps to fully explain all the details regarding finance prequalification you were never charged the $2500 because you never signed the final sales slip. We had to get the information regarding your prequalification from you to be able to even get a prequalified approval or denial . Our sales reps are trained to go over and beyond to help all potential clients and repeat clients to provide solutions and professional opinion to be able to help them with their project . If there is anything else that we could do to help you with your project please give me a call. Thank you.

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