TV Home Shopping
Christopher And Banks
About
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Dayton and Miami Valley
- BBB File Opened:
- 7/30/2008
- Business Started:
- 6/1/1991
- Type of Entity:
- Corporation
- Business Management:
- Manager
Additional Contact Information
- Principal Contacts
- Manager
- Customer Contacts
- Manager
- Mr. Luke Kumor, General Council
- Ms. S. Miller, Assistant
- Fax numbers
- Primary Fax, (Headquarters Fax Number): (952) 943-6133
- Additional Phone Numbers
- Other Phone, (Headquarters Phone Number): (952) 943-6000
- Other Phone, (Headquarters Phone Number): (800) 884-2212
Additional Information
- Refund and Exchange Policy
If any item received from ShopHQ does not meet your expectations, mail or ship your return within 30 days fromthe date you receive your package for return or exchange.
We offer two return options. You may choose to either return your item for a full refund of the purchase price, less the applicable shipping and handling charges back to your original method of payment; or, you may request an exchange for the same item. You may also reorder the item today and then return your original item for a refund.
Refunds:
- Refunds will be issued to the original method of payment used. Refunds to credit cards are applied immediately upon processing, but may not appear on your billing statement for up to two billing cycles.- Original shipping and handling charges and the easy return SmartLabel fee are not refundable.
Exchanges:
- If you would like to make an exchange, please include the color and/or size you wish to receive.
Exchanges can only be made for items being returned to our Bowling Green, Kentucky locations
With an exchange we will first refund your original order and then place a new order for you based on the information included on the exchange form sent with your return.- Please allow 5 business days from the day ShopHQ receives your item to see your exchange order under "My Account". If you have an email address on file, you will receive an order confirmation email, as well as a shipping confirmation email so you can easily track the progress of your package.
Complete Return Policy: https://shophq.com/p/help/returns/shophq-returns/#ReturnPolicy?cm-re=FAQ-ReturnPolicy
- Business Categories
- TV Home Shopping, Online Shopping, Fulfillment Services
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