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Business Profile

TV Home Shopping

Christopher And Banks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in TV Home Shopping.

About

About This Business

ShopHQ (formerly Evine), an iMedia Brands, Inc. business and digital retailer that operates as a 24/7 interactive shopping and entertainment experience focusing on new & proprietary products in fashion, jewelry, watches, beauty, home and consumer electronics.

Products and Services

According to information provided by the business, ShopHQ offers a variety of national brands and proprietary products in the categories: jewelry, watches, apparel, health and beauty, home decor, collectibles,consumer electronics and housewares.

Business Details

BBB File Opened:
7/30/2008
Business Started:
6/1/1991
Type of Entity:
Corporation
Business Management:
Manager

Additional Contact Information

Principal Contacts
Manager
Customer Contacts
Manager
Mr. Luke Kumor, General Council
Ms. S. Miller, Assistant
Fax numbers
Primary Fax, (Headquarters Fax Number): (952) 943-6133
Additional Phone Numbers
Other Phone, (Headquarters Phone Number): (952) 943-6000
Other Phone, (Headquarters Phone Number): (800) 884-2212

Additional Information

Refund and Exchange Policy

If any item received from ShopHQ does not meet your expectations, mail or ship your return within 30 days fromthe date you receive your package for return or exchange.

We offer two return options. You may choose to either return your item for a full refund of the purchase price, less the applicable shipping and handling charges back to your original method of payment; or, you may request an exchange for the same item. You may also reorder the item today and then return your original item for a refund.

Refunds:
-  Refunds will be issued to the original method of payment used. Refunds to credit cards are applied immediately upon processing, but may not appear on your billing statement for up to two billing cycles.

-  Original shipping and handling charges and the easy return SmartLabel fee are not refundable.

Exchanges:
-  If you would like to make an exchange, please include the color and/or size you wish to receive.
Exchanges can only be made for items being returned to our Bowling Green, Kentucky locations
With an exchange we will first refund your original order and then place a new order for you based on the information included on the exchange form sent with your return.

-  Please allow 5 business days from the day ShopHQ receives your item to see your exchange order under "My Account". If you have an email address on file, you will receive an order confirmation email, as well as a shipping confirmation email so you can easily track the progress of your package.

Complete Return Policy: https://shophq.com/p/help/returns/shophq-returns/#ReturnPolicy?cm-re=FAQ-ReturnPolicy

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