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About

Important information

  • Additional Info:
    To assist the business in locating your specific account, the business has asked for the following information when filing your complaint:  Property management company, Property name, if you have a roommate, the roommate’s name, the unit # where you live or previously lived, are you a current tenant or a past tenant, and the lease term.

About This Business

Provider of technology-driven financial solutions to property owners, managers, and their residents in the multifamily real estate industry across the United States, and a renters insurance program for property management companies which includes enrollment, compliance, billing, and claims.

BBB Accredited Since: 1/15/2025

Years in Business: 8

Products and Services

Provider of technology-driven financial solutions to property owners, managers, and their residents in the multifamily real estate industry across the United States, and a renters insurance program for property management companies which includes enrollment, compliance, billing, and claims.

Business Details

BBB File Opened:
5/17/2022
Business Started:
1/1/2018
Business Started Locally:
1/1/2018
Alternate Names:
Foxen
Coastal Ridge Development, LLC (Foxen Insurance Company)
Foxen Insurance Company, Inc.
Foxen Holdings, Inc.
Foxen Insurance Company, Inc.
Business Management:
Mr. Jay Harkrider, Co-Founder
Ms. Jenny Conley, Senior Director of Customer Operations
Mr. Kevin Jacobson, President
Ms. Carolyn Chapin, VP Marketing

Additional Contact Information

Principal Contacts
Mr. Jay Harkrider, Co-Founder
Customer Contacts
Mr. Jay Harkrider, Co-Founder
Ms. Jenny Conley, Senior Director of Customer Operations
Additional Phone Numbers
Other Phone: (380) 799-8345
Additional Email Addresses
Primary: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Social Media
LinkedIn
YouTube

Additional Information

Payment methods
  • Check
  • Debit Card
  • Credit Card
Refund and Exchange Policy
No stated refund/exchange policy. See website-terms and conditions--https://www.foxen.com/terms-and-conditions
Other Resources
Ohio Department of Insurance
50 W. Town St. Third Floor - Suite 300
Columbus OH 43215
Phone Number: 800-686-1526
http://www.insurance.ohio.gov

Latest Reviews

  • Holly S

    "Your company fraudulently charged my renter's account last August REMOVEDvia email at 2AM with the INCORRECT POLICY INFORMATION FOR ME this August 2026, when I've clearly provided all the necessary information and documentation BOTH TIMES and my coverage MEETS THE REQUIREMENTS, as you've stated after last year's mess!" ... Read full review

  • genesis s

    "REMOVED, through FOXEN insurance. She went above and beyond so I can get the help I need." ... Read full review

  • Linda L

    "Both times I called your employees took great care in providing excellent customer service. They helped me navigate the problem and fixed it for me." ... Read full review

View all Reviews

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