Business ProfileforPearle Vision Easton Retail Center
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 3948 Morse Xing, Columbus, OH 43219-6081
- BBB File Opened:
- 2/7/2017
- Alternate Business Name
- West Point Opitcal, LLC
- Pearle Vision Easton
- Business Management
- Mr. Kevin Pikovnik
- Ms. Viangela Liles, Manager
- Ms. Evette Myers, Manager
- Contact Information
Customer Contact
- Ms. Viangela Liles, Manager
- Ms. Evette Myers, Manager
- Additional Contact Information
Phone Numbers
- (614) 944-9522Other Phone
- (614) 766-6638Other Phone
Email Addresses
- Primary
- (614) 944-9522
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/29/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I had a routine eye exam and also ordered contact lenses on 12/19/2022. I used my insurance and received my once annual discount on the order and was told I'd receive a phone call when the contacts arrived.
I've never received a phone call and when I was able to stop by the store I was told the order hadn't arrive (this was after waiting for a month).
I have since attempted to contact the store on multiple occasions and have yet to get through to a sales associate. I've left multiple voicemails asking for someone to return my call to resolve the issue with no luck.
An additional issue is that the store hours on the website don't match what's listed in the voicemail or on the printed sign on the front door.
Ultimately, I'd like the contacts I ordered months ago and a copy of my prescription so I can order elsewhere in the future.
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Maurice R
04/05/2024
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