ComplaintsforTee Jaye's Country Place Restaurants
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Complaint Details
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Initial Complaint
01/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I called them about getting the party room downstairs. I was on hold for at least 10 min when i called for the party. They only had asked for my name, not my number, my address, or anything! They didn’t give me details about anything & when i showed up i had to walk all the way around the building & down stairs to get there. I walk inside & it’s filthy, leaves & dried mud everywhere, the tables were so nasty i had to clean before having the party. I brought my own shovel & cleaning products. After the party gets started & i got the food set up & people start coming. I noticed there was ROACHES crawling everywhere, not just 1, A lot! by the FOOD i had brought. Infested! I took pictures and videos of all of it for proof! Not to mention they wanted me to pay $75 for a room that the bathroom was out of order so my guest had no bathroom to use, i only ended up paying $40!…. I am highly disgusted and ashamed of Tee Jays especially for them to be open & serving this mess. I did get my refund & ended up leaving. But i am not letting this slide! It is absolutely disgusting!Customer response
01/26/2024
My number is ******** & i was responding on the regards of a complaint about a restaurant. The restaurant that was i contacting about was Tee Jays on Maple Avenue in Zanesville Ohio. I thought i had clicked the maple avenue store but i guess it didn’t go through! I got the party room on Monday the 22nd of 2024. If you need any other information please just reach out!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.