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Find a Location

Marzetti Pools has 1 locations, listed below.

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    Business ProfileforMarzetti Pools

    Pool Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Pool, Spa & Deck Design, Remodel, and Construction, Equipment Service, Smart Pools, Salt Systems, Tile, Coping, 3D Design, Interior Pool Finishes

    Products & Services

    Pool, Spa & Deck Design, Remodel, and Construction, Equipment Service, Smart Pools, Salt Systems, Tile, Coping, 3D Design, Interior Pool Finishes

    Business Details

    Location of This Business
    Columbus, OH 43204-5040
    BBB File Opened:
    11/2/2005
    Years in Business:
    24
    Business Started:
    1/1/2000
    Alternate Business Name
    • Marzetti Pools LLC
    Hours of Operation

    Primary

    M:
    7:00 AM - 7:00 PM
    T:
    7:00 AM - 7:00 PM
    W:
    7:00 AM - 7:00 PM
    Th:
    7:00 AM - 7:00 PM
    F:
    7:00 AM - 7:00 PM
    Business Management
    • Mr. Kash Marzetti, Owner
    Contact Information

    Principal

    • Mr. Kash Marzetti, Owner

    Customer Contact

    • Mr. Kash Marzetti, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    **** Marzetti stole $4000 from my family on March 16th, 2022. He told us our pool would be done in November of 2021, within 3 weeks after they started. He subbed out the project to a man named ******, and **** only showed up on the job site one time. In spite of his promises to be on site when we started. He lied over and over and over and did not follow through. On March 15th , after not showing up for about 4 months, **** convinced us that his workers wouldn’t show up in less he paid them $4,000 in advance, which we paid him the next day. Because there are not many people who do this work, we agreed to pay for work in advance. Within two days, they took all of their tools in the middle of the night, and they never came back in the next 10 weeks. Finally, he told me he would give me the $4,000 back and we agreed to part ways. He did not pay it back, blamed his worker ******, and also blocked my phone number. During the job, ****’s workers severely bent both long pool walls, making our pool $8,000 cover unusable. They also trashed our property and left many things broken. My wife and I spent over 10 hours cleaning just ****’s trash. In order to get our pool completed, we needed to pay a new pool contractor almost $18,000. They destroyed the pool plumbing, broke a light, left 5 large piles of concrete pour off in our yard, destroyed our perimeter drain, and broke several other items. I have pictures of every piece of evidence that are time stamped and prove everything. I have a lawyer ready to take this situation on, and we are going to court in the next three months.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rod E

    5 stars

    03/19/2022

    Our 30-year-old concrete in-ground pool wall was cracked and badly damaged. Numerous pool contactors told us the only solution was to replace the existing pool. Marzetti Pools not only made the repairs but improved the pool appearance and overall operation of the circulation, filtration, and heating systems. And they did this work for approximately 40% of the costs quoted by the other contractors.Because of these repairs and improvements, our family is now using our pool more than we ever did in the past.I found the owner, Kash Marzetti, to be extremely knowledgeable with great hands-on experience and a talent for thinking creatively to solve problems. I recommend Marzetti Pools as the first business to call when looking for pool repair and renovation.

    Local BBB

    BBB of Central Ohio

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