ComplaintsforAcademia Medical Institute, LLC

• Initial Complaint

  02/08/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I started going to the school January 2022 and then I stopped going in May 2022 I had taken out a loan to cover the school but when I stopped going in May, I did not have to use the whole amount of the school loan that I had taken out so I had reached out to the school and they had said that they never released the full loan amount to the school and they did send me screenshots of that so I’ve been reaching out back-and-forth between the loan company and the school. The loan company is saying that every time they try to contact the school they the owner does not answer. This is been going on for almost a year and I just want whatever money is owed to me.

  Business response

  02/14/2023

  **************
  On February 13, 2023, I got a letter from the BBB about ****** *******. ****** signed up for our Practical Nursing Program on January 3, 2022. However, she dropped out on May 11, 2022. 
  
  During her enrollment, she asked the ******** **** ******* for a loan, but only 70% of the loan was paid out to our school, according to our records. The loan company asked us to record her enrollment status in their system so that they could send the last payment to her. After that, I spoke to the loan company several times on the phone and told them that I didn't agree with them holding back 30% of the money from the student and that they were telling the student that we had been paid the full loan, which was a complete lie. 
  
  I told them I would not continue to have any phone conversations with them and that all our future conversations should have ****** included, but they seem to have a problem with communication via email or leaving a paper trail as proof. 
  
  I asked that everything be written down as proof for the future, but they didn't do it and rather discussed the matter over the phone. 
  
  The loan company was supposed to send us a check for the whole tuition price of $10,403, but instead, it offered us a partial payment of $7,2707. (See enclosed payment disbursement from the bank.) 
  
  We did our refund calculation as required by state law, and we refunded the amount listed on the Refund Calculation Sheet. Her claim is that she is entitled to 30% of the remaining balance, which was not paid to either the school or her. Please contact the loan company, as they are trying to rip her off. 
  
  I advised ****** to file a complaint since The Loan Company is attempting to rip her off of the remaining 30% of the money they have not yet released to the school and to her.
  
  Accelerated. Accredited. Affordable
  
  
  ***** * **** **** ********
  Campus Executive Director
  **** ***** ***** *** ** ***** ******** ***************
  Email:******************  
  T: ###-###-#### | F: ###-###-####

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩