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Business Profile

Newspaper

The Columbus Dispatch

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 21 Customer Reviews

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Review Details

  • Jackie G

    Date: 10/17/2022

    After receiving 1 delivery in 3 months and filing multiple complaints, I can't recommend The Dispatch. It was extremely frustrating that the Dispatch support was unable or unwilling to resolve the issue. After the 4th call, I finally reached a supervisor who called the delivery person directly to resolve the issue.

    The Columbus Dispatch

    Date: 10/25/2022

    Hi, I am really sorry to hear this has been your experience. Based on your information, you were credited for each reported missed delivery. Each agent you spoke to escalated your concerns as they advised you, that they would. The notes on your account indicate you stopped delivery before the escalation could be resolved due to your Sunday-only delivery. Thank you for taking the time to provide us with your thoughts.

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