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Find a Location

AutoZone Central Ohio Locations has 52 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AutoZone Central Ohio Locations

      631 E 5th Ave Columbus, OH 43201-2966

    • AutoZone Central Ohio Locations

      718 Western Ave Chillicothe, OH 45601-2137

    • AutoZone Central Ohio Locations

      3300 S Hamilton Rd Columbus, OH 43232-5633

    • AutoZone Central Ohio Locations

      616 E 5th St Marysville, OH 43040-1218

    • AutoZone Central Ohio Locations

      241 Lafayette St London, OH 43140-9071

    Business ProfileforAutoZone Central Ohio Locations

    New Auto Parts
    Multi Location Business

    Additional business information

    Additional Info:
    The scope of this BBB profile concerns AutoZone locations in Central Ohio. BBB profiles concerning other stores in Ohio and other states are available on https://www.bbb.org/
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Automotive aftermarket retailer and distributor of automotive replacement parts and automotive accessories.

    Products & Services

    Automotive aftermarket retailer and distributor of automotive replacement parts and automotive accessories.

    Business Details

    This is a multi-location business.

    Find a Location

    AutoZone Central Ohio Locations has 52 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AutoZone Central Ohio Locations

        631 E 5th Ave Columbus, OH 43201-2966

      • AutoZone Central Ohio Locations

        718 Western Ave Chillicothe, OH 45601-2137

      • AutoZone Central Ohio Locations

        3300 S Hamilton Rd Columbus, OH 43232-5633

      • AutoZone Central Ohio Locations

        616 E 5th St Marysville, OH 43040-1218

      • AutoZone Central Ohio Locations

        241 Lafayette St London, OH 43140-9071

      Location of This Business
      631 E 5th Ave, Columbus, OH 43201-2966
      BBB File Opened:
      12/17/1993
      Years in Business:
      44
      Business Started:
      7/4/1979
      Alternate Business Name
      • AutoZone Stores, LLC
      • AutoZone Auto Parts Reynoldsburg #4563
      • AutoZoners, LLC
      • AZTP Holdings, LLC
      • AutoZone Development LLC
      • AutoZone 0737
      • Autozone 768
      • Auto Zone
      • Auto Zone - #1796
      Business Management
      • Ms. Cherelle V. Days, Paralegal
      • Ms. Jennifer Vollmert, Paralegal
      • Mr. Bill Rhodes, President/CEO
      • Customer Service, Agent
      • Mr. Robert Davies, Operations Manager
      Contact Information

      Principal

      • Mr. Bill Rhodes, President/CEO
      • Customer Service, Agent

      Customer Contact

      • Bruce Longfellow, Administrative Coordinator
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/17/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      This business is not refunding the sales tax amount for items that are returned that were charged sales tax.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Edward G

      1 star

      11/21/2022

      I was discriminated because I was white in an all **********************. I went to an autozone **** in ******** ****. The *** is ****** ***************************. I brought in a battery that I had purchased in February 2022 that was faulty. The employee refused to physically change the battery as a have a paralyzed arm. When I first bought it, a Caucasian woman changed it for me without me even asking .I complained to the manager and he changed it in four minutes. I demand an apology for the employee who refused me service because I am white.I am sending this to the .BBB.

      AutoZone Central Ohio Locations Response

      01/25/2023

      First, thank you for your review. We need feedback to understand what we need to do to better ourselves. AutoZone is a very diverse company and we also do not discriminate against customers in any way. We apologize if you feel that has happened to you and if you would like further follow-up, please contact me via e-mail or phone and I will get you in contact with the proper people to resolve your issue. [email protected], [email protected] or 614 475-2621.

      Local BBB

      BBB of Central Ohio

      BBB Reports On

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