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Find a Location

ServiceMaster Restoration by Neverman Construction Company has 1 locations, listed below.

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    Business ProfileforServiceMaster Restoration by Neverman Construction Company

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/18/2001

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Disaster Restoration - fire and smoke damage, wind and storm damage, water mitigation - drying and cleaning, contents cleaning and storage, tree removal service after storm damage.

    Products & Services

    Disaster Restoration - fire and smoke damage, wind and storm damage, water mitigation - drying and cleaning, contents cleaning and storage, tree removal service after storm damage.

    Business Details

    Location of This Business
    908 N 4th St, Columbus, OH 43201-3626
    BBB File Opened:
    1/30/2001
    Years in Business:
    23
    Business Started:
    10/1/2000
    Business Incorporated:
    10/26/2000
    Accredited Since:
    9/18/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • ServiceMASTER by Neverman
    • Neverman Construction Co., Inc.
    Business Management
    • Mr. Kenneth Neverman, President
    Contact Information

    Principal

    • Mr. Kenneth Neverman, President

    Customer Contact

    • Mr. Kenneth Neverman, President
    Additional Contact Information

    Fax Numbers

    • (614) 294-1104
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Called to get a quote in sept. got it but it took 2 months b4 they came. The 2guys that did the water damage didn’t keep the zipper enclosure zipped down air scrubber arrived hours after starting. They left moldy flooring I have copd/asthma when **** came at end of day 3 he never looked at the job they did only hollered at me for telling them to keep the screen closed. Had they kept it closed mold spores wouldn’t of gotten out. By the time he looked at job he agreed it was a bad job. New crew came in weeks later I have videos of them saying that the job was terrible n they left moldy floors I got so sick I was at urgent care for 31 hrs until they found a hospital bed then 10 days in hospital at home now recovering with nurses n physical therapy. I was charged for items that they didn’t do I was told if i didn’t pay the final bill they would look to see what they could charge me for additional items and charges. They didn’t paint 159.36 they used my baseboard charged 318.03 n for painting baseboards it wasn’t done 107.44. Job still not completed no trim under mirror like above it. No caps on toilet n around water line. The 2 guys stole a vase n a rooster figure wish I would of filed a police report but by then I was so sick I could barely do anything. For Christmas I opened up a can of bean soup I was to sick to cook by end of week I went to urgent care.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lisa R

    1 star

    01/29/2024

    November of 2023 there was a massive leak in my kitchen. I fought with my homeowner's insurance, and they denied the claim. No kidding the SECOUND I hung up with the insurance adjuster this Wendy person started calling me and mailing me threatening letters about getting a lien on my home. I have a chronic health condition that was aggravated by this water in my home and a giant hole in my floor. I was in he hospital for weeks. I have PTSD from domestic violence. this Wendy person sent 2 more communications. 1 mailing and 1 email. Then they sent my account and out a lien on my house for $2,080! Emailed the Wendy person with the company and explained my situation and what I had been dealing with since the accident and she replied with this: 'I have reached out to you repeatedly by email, mail & phone with no response. I’m sorry to hear you have health issues. At any point during the 60 days the work was completed, you could have reached out to me, that includes when you found out from your adjuster that your coverage was denied. Anytime there is no response from the customer after the work is completed, that is considered a default, company policy. ' Completely unprofessional and rude. I paid the account off that day and will NEVER use anything from this company again.

    Local BBB

    BBB of Central Ohio

    BBB Reports On

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