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Find a Location

Citi has 1110 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Citi

      388 Greenwich St New York, NY 10013-2362

    • CitiFinancial Auto Division

      3950 Regent Blvd. Mail Stop S2A215 Irving, TX 75063-2244

    • Citi

      Quality & Operations Control 1000 Technology Drive, M.S. 599 O'Fallon, MO 63304

    • CitiFinancial, Inc.

      Legal Dept. / BSP17C 300 St. Paul Place Baltimore, MD 21202

    • First Nationwide Mortgage

      c/o CitiMortgage, Inc. 1000 Technology Drive, Mail Station 20-1-372 O'Fallon, MO 63368-2240

    Business ProfileforCiti

    Banking Services
    Looking for more information? Access the headquarters listing for Citi
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    Additional business information

    Additional Info:
    BBB files indicate that there are mailing addresses in Central Ohio for this business, and those addresss are affiliated with a business office in Tennessee that handles credit card and billing accounts for many other retail businesses including:AccentsAdded DimensionsAffordable Dynamic Credit CardAmerica's Diamond & Gold CardAndrew's JewelersB. MossBedroom ExpressionsBig Sur WaterbedsBombayBrendan JewelersCarecredit LLCCatherine'sComputer CityDenver RedzzzDiamonds UnlimitedElectroluxEntertainment PlusFred Meyer Credit Card PlanGallery FurnitureGander MountainGatewayGateway CreditGoodyear Card PlanGoodyear TiresHelzberg DiamondsJay JacobsJC Keepsake DiamondsJC Diamonds & Gems CardLaura AshleyMedcashNicole SummersOak ExpressOffice MaxPaul HarrisPremier Fine Jewelry DirectRadio ShackRadio Shack GoldRoger's JewelersRomano's JewelersSPS Payment Systems IncSofamartTech AmericaThe Catalog AccountThe Children's PlaceTri Star CreditUnited AirlinesWinston TireBBB files further indicate the Tennessee office is affiliated with Citi headquartered in New York City.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.04/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 820 Customer Reviews

    Customer Complaints

    7,033 complaints closed in last 3 years

    2,495 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Business Details

    Location of This Business
    1500 Boltonfield St, Columbus, OH 43228-3669
    Headquarters
    388 Greenwich St, New York, NY 10013-2362
    BBB File Opened:
    2/14/1996
    Years in Business:
    212
    Business Started:
    1/1/1812
    Type of Entity:
    Corporation
    Alternate Business Name
    • Citibank
    • Expedia
    • Shell Credit Card
    • SPS Transaction Services
    • Hurley State Bank
    • Entertainment Plus
    • MedCash (Plan A)
    • SPS Payment Systems, Inc.
    • Accents
    • Added Dimensions
    • Affordable Dynamic Credit Card
    • America's Diamond and Gold Card
    • American Airlines Credit Card
    • B. Moss
    • Bedroom Expressions
    • Betaseron
    • Big Sur Water Beds
    • Bombay
    • Brenan Jewelers
    • Catherines
    • Computer City
    • Denver Bedzzz
    • Diamonds Unlimited
    • Electrolux credit/billing processing
    • Fred Myers Credit Card Plan
    • Gallery Furniture
    • Gateway
    • Goodyear Tires Credit & Billing
    • Helzberg Diamonds
    • Jay Jacobs
    • J C Keepsake Diamonds
    • JCK Diamonds & Gems Card
    • Krigels' Jewelers Preferred
    • Laura Ashley
    • MedCash Assess (Plan B)
    • Nicole Sumers
    • NTB National Tire & Battery
    • Oak Express
    • Credit/Billing for Office Max
    • Paul Harris
    • Premier Fine Jewelry Direct
    • PS
    • Radio Shack and Radio Shack Gold
    • Riddle's Jewelry Preferred Customer Gold
    • Romano's Jewelers Corp.
    • Sofamart Credit Billing Processing (Not Stores)
    • Tech America
    • The Answer
    • The Catalog Account
    • The Children's Place
    • The Tire Card (Associate Brands Tire Card)
    • Tristar
    • Ultra Diamond and Gold Outlet
    • United Airlines
    • United Travel Card
    • Winston Tire
    • Associates Commerce
    • Bullock & Losewe Jewelers
    • Gateway Credit
    • H S B
    • JC Keepsake Diamonds
    • MedCash
    • Roger's Jewelers
    • Hurley State Bank / Citi Group
    • Medcash
    • Citi Group
    Business Management
    • Mr. Richard Mell, Officer
    • Mr. Lamar Garren, Vice President/General Manager
    • Ms. Libby Pachol, Manager of Quality Assurance
    • Mr. Doug Rima, Manager
    • Ms. Kathy H Reiter, Manager of Quality Assurance
    • Ms. Mary Osthus, Senior Manager
    • Mr. Vikram Pandit, Chief Executive Officer
    Contact Information

    Principal

    • Mr. Vikram Pandit, Chief Executive Officer

    Customer Contact

    • Ms. Mary Osthus, Senior Manager
    Additional Contact Information

    Fax Numbers

    • (888) 742-2130
      Primary Fax

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

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