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Find a Location

National Auto Acceptance Corp has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNational Auto Acceptance Corp

    Consumer Finance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers auto leading services.

    Business Details

    This is a multi-location business.

    Find a Location

    National Auto Acceptance Corp has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      581 E Livingston Ave, Columbus, OH 43215-5546
      BBB File Opened:
      1/24/2008
      Years in Business:
      35
      Business Started:
      1/1/1989
      Business Incorporated:
      1/1/1989
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • NAAC
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      9:00 AM - 12:00 PM
      Su:
      Closed
      Business Management
      • Mr. Greg Ruckel, General Manager
      • Mr. Jeff May, President
      Contact Information

      Principal

      • Mr. Greg Ruckel, General Manager
      • Mr. Jeff May, President

      Customer Contact

      • Mr. Greg Ruckel, General Manager
      • Mr. Jeff May, President
      Additional Contact Information

      Fax Numbers

      • (614) 545-7750
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/16/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      My ex-spouse, ****** ******, and I purchased a 2010 Dodge Avenger R/T in 06/2018. I signed as a co-signer and ****** was the sole driver of the vehicle. I made no payments throughout the course of the loan. My former name was ******* ****** at the time of purchase. VIN: ****************** ****** ****** filed a Chapter 13 bankruptcy on 08/19/2019 which included this vehicle. However, NAAC continued to negatively report on to the credit agencies despite on-time payments being made by Brandi. On 04/28/2020, the car was determined to be a total loss by Safe Auto Insurance. Both ****** and I were listed on the insurance policy. At the time of the loss, the Base Vehicle Value was $ 3,275.00. A Total of $ 2,116.00 was the final value of the vehicle when it was deemed a total loss. The remainder of this was calculated into Brandi's chapter 13 and she continued to pay on this based on the court-ordered payment plan. I called NAAC regarding the negative reporting on my credit report and was told that Brandi's chapter 13 had nothing to do with my financial obligation to pay. I informed them that ****** is already paying and that, it should be current. They demanded that I "continue" to pay. I insisted that I had never made payments. On 5/9/2020, I filed a Chapter 7 and listed this debt on the paperwork. However, at least twice, NAAC has continued to report negatively on my credit report. The first time in December 2021, my attorney again sent paperwork to NAAC demanding that they stop credit reporting as I was no longer responsible for the amount. Most recently, 04/2022 -- almost two years after filing, there is more negative reporting. I demand that this stop and negative reporting be removed from my credit report.
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB of Central Ohio

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