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          Find a Location

          Charter Spectrum / Time Warner Cable has 1129 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Charter Spectrum

              400 Atlantic St Fl 10 Stamford, CT 06901-3512

            • Charter Spectrum

              12405 Powerscourt Dr Saint Louis, MO 63131-3673

            • Charter Spectrum

              7645 Magna Dr Belleville, IL 62223-3385

            • Charter Spectrum

              129 N Walnut St Centralia, IL 62801-3134

            • Charter Spectrum

              3300 Sunswept Park Dr Florissant, MO 63033-1645

            Business ProfileCharter Spectrum / Time Warner Cable

            Cable TV
            Looking for more information? Access the headquarters listing for Charter Spectrum
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Additional business information

            Additional Info:

            The scope of this Business Review currently includes Time Warner Cable Business Class – Midwest, and Time Warner Cable Mid-Ohio offices in Central Ohio, some now known as Spectrum,  as well as some customers served by those offices beyond Central Ohio.

            Currently several different BBBs publish separate Business Reviews concerning Time Warner Cable, Charter Communications and Spectrum marketplace activity involving different company divisions and different customer service areas.

            BBBs are also working with the company to evaluate how to best organize and report information , due to recent mergers and acquisitions. 

            Meanwhile, additional BBB Business Reviews involving Time Warner Cable, Charter Communications and Spectrum are available through the Find A Business national BBB Business Review search link at http://www.bbb.org/

            Additional information about the recent mergers and acquisitions are available from the businesses at these links:

            http://www.timewarnercable.com/en/support/faqs/our-company/charter-twc-merger/twc-charter-merger-information.html

            http://ir.timewarnercable.com/investor-relations/charter-twc-merger-materials/

            https://www.charter.com/merger-twc

             

            See all additional business information

            Contact Information

            1015 Olentangy River Rd

            Columbus, OH 43212-3148

            Get Directions
            Visit Website
            (614) 481-5000

            Customer Reviews

            1.08/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 3,394 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            15,006 complaints closed in last 3 years

            5,101 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 31

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Overview

             Charter Spectrum / Time Warner Cable is a Internet, Cable TV, & internet company serving the public.


            Products & Services

            This company offers telephone communication services including video and high-speed internet.

            Business Details

            Location of This Business
            1015 Olentangy River Rd, Columbus, OH 43212-3148
            Headquarters
            400 Atlantic St Fl 10, Stamford, CT 06901-3512
            BBB File Opened:
            1/1/1971
            Years in Business:
            31
            Business Started:
            12/1/1992
            Business Incorporated:
            1/3/2017
            Type of Entity:
            Corporation
            Alternate Business Name
            • Time Warner Cable Business Class - Midwest and Time Warner Cable Mid-Ohio
            • Spectrum Mid-Ohio
            • Spectrum Business Class - Midwest
            • Spectrum - Formerly Time Warner Cable Business Class - Midwest and Time Warner Cable Mid-Ohio
            • Charter Communications
            • Charter Spectrum
            • Time Warner Cable Business Class - Midwest
            • Time Warner Cable Mid-Ohio
            • Time Warner Cable
            Business Management
            • Mr. Michael S. Willner, CEO
            • Mr. David Kreman, Vice President
            • Ms. Shannon Mullen, President
            • Mr. Yohance Yellock, Administrative Assistant
            • Ms. Nadine Harold, Supervisor
            • Ms. Laura Burnworth, Customer Contact
            • Mr. Tom Rutledge, President/CEO
            • Mr. Mike Pedelty, Director of Communications
            Contact Information

            Principal

            • Mr. Michael S. Willner, CEO
            • Mr. David Kreman, Vice President
            • Ms. Shannon Mullen, President
            • Mr. Yohance Yellock, Administrative Assistant
            • Mr. Tom Rutledge, President/CEO

            Customer Contact

            • Ms. Nadine Harold, Supervisor
            Additional Contact Information

            Fax Numbers

            • (614) 481-5052
              Primary Fax
            • (614) 238-7023
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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