Business ProfileforMilex Complete Auto Care-Mr. Transmission Columbus

I was looking online for the best place to take my 2008 Ford F350 6.4L Truck to get some work done on my transmission. I found a place called Mr.Transmission. It was supposed to be the best place to take your vehicle for transmission issues. This is what they specialize in. Just to be safe I called them and spoke to them and asked questions to make sure this is where I would want to take my truck after being ripped off by mechanics in the past. They assured me that they could handle this issue and that it wouldn’t be a burden to me and my life. They would have it towed to the shop and run tests immediately and get back to me on what the next steps were. So on 10/05/23 they came and towed my truck to their shop where they said they ran test. They call me back a few days later said it wasn’t nothing major they just had to replace a couple of transmission sensors and couplings. And had to adjust some things here and there. I can’t remember everything the man said. But after telling me this he said that he could see a bunch of other issues that needed immediate attention and after it was all said and done it would cost me a total of $4946.42. He assured me my truck would be in tip top shape and I would be able to come pick it up. He also agreed from the beginning that I would not have to pay anything until my truck was done. So I have him send me an invoice for everything that needed to be done. He sent it over. I looked it over and was a little curious to why a transmission shop was digging into all of these other issues that didn’t concern the transmission. But I agreed with it anyways thinking this was a professional shop. A few weeks later they call me and tell me my trucks almost done was running great but there was one last little thing they wanted to do which was replacing a chip and it would only cost me a few more shop hours and I could come get the truck. I call a couple days later to check on my truck and this is when all the lies came out.Truck wasn’t fixed.