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Business Profile

Auto Lube

Team Car Care, LLC dba Jiffy Lube

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Lube.

Information and Alerts

Accreditation Status

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

A

Reasons for Rating

  • 3 complaint(s) filed against business that were not resolved

How does the Better Business Bureau rating system work?

Ratings range from A+ to F, based on factors like customer complaints, transparency, and responsiveness. Customer reviews do not impact the BBB rating. BBB also seeks and uses information directly from businesses and public data sources. Please find more information about our rating system.

BBB ratings reflect how a business is likely to interact with customers. Ratings update automatically as new information is received. In some cases, a business's grade may be lowered if the BBB does not have sufficient information about the business despite requests for the information.

Service Area

  • Delaware County, OH
  • Fairfield County, OH
  • Franklin County, OH
  • Knox County, OH
  • Licking County, OH
  • Madison County, OH
  • Marion County, OH
  • Morrow County, OH
  • Pickaway County, OH
  • Union County, OH

Important Information

Additional Info

The scope of this file concerns Central Ohio locations of Heartland Automotive Services franchise doing business as Jiffy Lube.Heartland Automotive Services is a large franchisee headquartered in Irving, TX, doing business as Jiffy Lube. Heartland Automotive Services owns and operates many locations in several states across the country as part of its franchise doing business as Jiffy Lube. Complaints on all Jiffy Lube locations owned under the Heartland Automotive Services franchise are handled by the BBB Houston, TX.The franchisor, Jiffy Lube International, is headquartered in Houston, TX. A separate BBB report on the franchisor Jiffy Lube International is provided by BBB Houston.Additional BBB reports on other Jiffy Lube franchises are available at www.bbb.org

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.