4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Danielle l
1 star06/07/2023
Do not buy a vehicle from them whatsoever they will scam you I went in there as a single mom with $3000 down a beater car that was $300 trade-in. They put me in a Chevy Malibu when I drove back home which was 40 minutes the starter went out. They came out. They supposedly fix the starter and they did not. They get a rigged it I have made my payment up until may of 2023 every time I call the rude snotty. Lisa wants to give me a different price. Every time I talk to her I have every single receipt I have every single conversation recorded. I have every single text message and I have every single paper that I text them so in January I owe $3248 when I called tonight which is June 7, 2023 because I told him I’m not paying it anymore to come pick it up and he sending AAA to come get it. He’s now telling me I still owe $4000. They are scam artist do not buy a car from them are there too dumb to know how to do math trust me my lawyer will be in contact with them.
Crosstown Auto Response
06/08/2023
This Lisa responding this car lot does not charge interest. I don't think you kept with your numbers they never changed if you pay late there was late charge as stated on your contract. She bought this car over a year ago they are used that's why I tell customers to get warranty on their car maintenance have to be done to any vehicle. You always call angry rather it was just to say you made your payment. I Apologize that you thought I was mean I was never intending that I'm happy every day I get to wake up. I apologize for the inconvenience that this has put on you. This car customer was satisfied now its over a years after.Review from Ziggy G
1 star03/30/2023
I got a mouthful to say about these dirty ass people in this "dealership" they act like they have good intentions on helping you when in all reality they just want your money. They seen me as a young black woman with a small child who needed transportation. They sold me a 2011 with over 171,000 miles on it. When I got the vehicle it rode smooth a week later the check engine light kept turning on and off. Like the played with the sensors or something. I was no more than 2 weeks late on my note and they came and took my car in the middle of the night. I know legally they're allowed to do that. Its just that any humane person would at least give someone a warning. Then that 2 dollar cockeyed receptionist with the bad bbl kept getting smart. On top of that they stole my AirPods and some stuff that belonged to my daughter. DO NOT do business with these people safe your money and the headache. I'ma get all my bread back and that's on my daughter and them toys y'all took.Crosstown Auto Response
04/06/2023
i apologize for troubles.Review from Jess W
1 star08/10/2022
Highly don’t recommend this place to ANYBODY they take your money and once something is wrong they act like they are annoyed or irritated by you they are very rude unprofessional the lady at the desk is rude the owner is rude they put you in these Lemmon cars and act like your the problem I’m all reality they are the problemCrosstown Auto Response
08/11/2022
I am the lady at the desk. I greatly appreciate your opinion and sorry your experience was bad. I apologize and hope your days get better so we could not sale you vehicle. ??Crosstown Auto Response
08/11/2022
Sorry we were unable to sale you a vehicle.Review from Tiffany B
1 star03/15/2022
I recently purchased a car from here and there is no type of professionalism here at all! They sold me a car with mold in the trunk, the check engine light is on, my car is running hot and several other things! I took my car up there multiple times and nothing has been done. The owner and the secretary are very rude and likes to hang up mid conversation and over talk you! I would not recommend no one else to go here. This place is a rip offCrosstown Auto Response
03/16/2022
I'm sorry that this happen to you thank you for your input. recommendations is to always test drive and don't sign documents if unhappy. We greatly apologize.
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