Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          (PPS) Progressive Pest Solutions, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business Profile(PPS) Progressive Pest Solutions, LLC

            Pest Control

            Contact Information

            Cleveland, OH 44121-1808

            Visit Website
            Email this Business
            (216) 835-9327

            Business hours

            9:30 AM - 4:30 PM
            Business Hours
            9:30 AM - 4:30 PM
            9:30 AM - 4:30 PM
            9:30 AM - 4:30 PM
            9:30 AM - 4:30 PM
            9:30 AM - 4:30 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Progressive Pest Solutions, LLC provides residential and commercial pest and wildlife control services along with bed bug exterminating services. 

            Business Details

            Location of This Business
            Cleveland, OH 44121-1808
            Email this Business
            BBB File Opened:
            9/18/2017
            Years in Business:
            6
            Business Started:
            5/24/2017
            Business Incorporated:
            9/21/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Progressive Pest Solutions
            • Progressive Pest Control Services
            Hours of Operation

            Primary

            M:
            9:30 AM - 4:30 PM
            T:
            9:30 AM - 4:30 PM
            W:
            9:30 AM - 4:30 PM
            Th:
            9:30 AM - 4:30 PM
            F:
            9:30 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Darryl McMillan Jr., Owner
            Contact Information

            Principal

            • Mr. Darryl McMillan Jr., Owner

            Customer Contact

            • Mr. Darryl McMillan Jr., Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Pest control

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/30/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We called to have this company come out and take care of a bat. When he got to the house he found a dead bird in the house. He told us that he would have someone come out to the house Friday. I called him and said that my landlord would not pay for the service. He told us not a problem he would refund us the check. We did need to pay for him because he took a dead bird out of the house and threw it in our garbage. My wife was home all day Friday and no one ever showed up. He took more money out of our account and said it was for the removal of the dead bird. I called and asked for a receipt for that and he is refusing to send me even that. I've called multiple times he said that the check was in the mail and we have never gotten anything. I called him again and he said sorry I forgot I'm getting it in the mail. We still have never gotten anything. I am okay with the amount for the removal $321.10 I am not okay with the amount I paid for services I never received $1798.00.
            Read More
            Read 3 More Complaints

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            ethel m

            01/03/2024

            F all the way- no service rendered. I called an ad on the internet and it was passed to this company. I was told a tech would call at 900 the following day and would show up between 9 and 1230. No one called by 1030 so I called another company and set up another appt. At 1235 PPS called and wanted to come over for the 98.00 inspection. I explained no one called at 900 so I called another company. Then another guy called started talking he charged my card on and on then hung up on me. Very rude do not even try to work with these clowns.
            Read 6 More Customer Reviews

            Local BBB

            BBB Serving Greater Cleveland

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.