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          Find a Location

          Pyramyd AIR has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforPyramyd AIR

            Online Shopping

            At-a-glance

            Customer Reviews

            2.08/5stars

            Average of 13 Customer Reviews

            Customer Complaints

            17 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This firm specializes in the online sale of air guns and rifles, as well as bb and pellet guns.

            It also provides gunsmith services.


            Consumers should be aware that some states and countries restrict or forbid residents from the purchase of such guns. Where permitted, purchasers must be 18 years or older.

             

            Consumers should familiarize themselves with the laws in their area when considering an air gun purchase.

            Products & Services

            Air Guns , BB Guns, Pellet Guns, Air Rifles, Airsoft Guns, Scopes, Lasers, Red Dot Sights, Pellets, BBs

            Business Details

            BBB File Opened:
            8/1/1998
            Years in Business:
            27
            Business Started:
            5/1/1996
            Business Incorporated:
            7/14/2000
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Val Gamerman, President
            Contact Information

            Customer Contact

            • Mr. Val Gamerman, President
            Additional Contact Information

            Fax Numbers

            • (216) 896-0896
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            17 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/31/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Details of the issue: - Date of transaction: 11/09/2023 (for order) / 12/20/2023 (for return/refund) - What the business committed to provide you: They only provided me with a refund document that I directly attached to this request. When I tried to contact their customer support about the issue they did not tried to resolve it, I was only told to wait for the refund to appear on my original payment method used to pay the order. - What the nature of the dispute is: A non respect of their own refund policy. Like previously told the refund was effected on December 20, 2023, i returned the order on December 8, 2023, as i write this request, it is January 31, 2024. It has now been more than a month that i respectfully, and faithfully wait for the refund to appear on my bank account, i tried contacting them several times and always got the same answer, which is normal for most cases if things don't change, i will always have the same response, but here, there is an obvious problem. - Whether or not business has tried to resolve the problem: No, they didn't, that is why i must contact you about this issue - Account/Order/Tracking number: Customer # ********** * ***** ** ********* * ***************
            Read More

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brittany S

            01/03/2024

            Item purchased was a Christmas gift. Once the gift was opened it was realized that it was the wrong item that was ordered and was of much less value. I contacted the company and they stated the item must of been returned within 5 days of receiving in order to be given the correct item. Horrible custom service no accountability for their own mistakes. Terrible company.

            Local BBB

            BBB Serving Greater Cleveland

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