Business ProfileforKen Ganley Ford West

I bought this Chrysler with no knowledge on how messed up the car really was! I been paying on this car for a long time now $412.36 TO BE EXACT for more then 5’YEARS since I got the car I was forced to fix the problems on my own for a car that came with so many problems to start with! I have had so many on going problems with the leak in what looks like antifreeze since I first got the car & Yet I continue to pay on time never been late with a payment! My on going service with GANLEY has been tiring and a lot of pain & Suffering with lots of tears! MY LAST EXPERIENCE WAS THE WORST! They closed me in an office where I cried for hours figuring how I can come up with $2434.44 before I could leaves with my car! I was determined to leave with my car that day which was on January 16, 2023 Because GANLEY by that day already had my car for 7 MONTHS WITHOUT EVEN A CHECK UP ON HOW I FEEL ABOUT MY CAR SITTING AT GANLEY FOR 7 MONTHS! When I got my car back after paying $4500 The first round & $2,434.44 second round it came back home the same if not worse!!! My handle to my driver door was broke my hood was broke my cover piece to my bottom of my car which I PAID $200 For & my engine cover under my hood which I paid $239. FOR WE’RE MISSING! The leak was leaking in more spots this time & My tires continue to need air after I bought & did all they asked for my control armor and bottom of the car as well! They ruined my CAR IF IT WASN’T ALREADY RUINED WHEN I BOUGHT IT! They tried making me do so many other things to my car without really fixing the problem! THE PROBLEMS PERSIST & I TRIED GOING BACK TO HELP THEM FIX UP THE MESS BUT THEY DIDN’T EVEN TRY! I WILL NEVER TAKE MY CAR THERE AGAIN! I NEED HELP BECAUSE I HAVE INVESTED TO MUCH MONEY INTO 1 CAR FOR IT TO BE SO MESSED UP! PLEASE HELP ME IN RESOLVING THIS! I would really get a lawyer on them but can’t afford one because all my Money has gone in this car!!!