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Business Profile

Medical Lab and Testing

Request a Test, LTD.

Reviews

Customer Review Ratings

4.94/5 stars

Average of 161 Customer Reviews

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Review Details

  • Review fromDuke D

    Date: 07/15/2025

    5 stars
    I appreciate how **** handled a difficult customer interaction with patience and empathy. Most of all, **** was prompt, knowledgeable, and direct in explaining the product line. As a person with a chronic condition, **** *losed me instantly and retained a customer who will return.

    Request a Test, LTD.

    Date: 07/23/2025

    Thank you for your wonderful review! We’re glad **** was able to assist with your testing needs! We look forward to assisting you in the future!
  • Review fromSue T

    Date: 07/08/2025

    5 stars
    I want to say thank you for excellent service I received from ******* this morning. She is very friendly, helpful and professional. It was such a pleasure working with her.

    Request a Test, LTD.

    Date: 07/10/2025

    Thank you for your wonderful review! We’re glad ******* was able to assist in a friendly manner! We look forward to assisting you in the future.
  • Review fromEdward J

    Date: 06/16/2025

    5 stars
    I just waiting take a quick second to express my gratitude for Annette for her professionalism and her patience. Annette provided great. Customer service answered all my questions as well as made a personal connection with me to make me feel at home. She took the time to make sure that I had all the correct information I needed to be able to login to my portal in the future with ease. I highly recommend this company even more so after working with Annette.

    Request a Test, LTD.

    Date: 06/24/2025

    Thank you for your wonderful review! We’re glad ******* was able to assist with your testing needs! We look forward to assisting you in the future!
  • Review fromBrittany K

    Date: 05/04/2025

    5 stars
    Five stars! Josue was incredibly helpful. He was very knowledgeable, answered all my questions, and was able to quickly and seamlessly help me order a test. During the call I lost cell reception and Josue and I were able to quickly reconnect and pick up right where we left off, I was so impressed with his professionalism and support. Thanks!

    Request a Test, LTD.

    Date: 05/06/2025

    Thank you for your incredible review! We’re glad Josue was able to assist you with your order! We look forward to assisting you in the future!
  • Review fromSavannah B

    Date: 04/17/2025

    5 stars
    Darlene was kind friendly and helpful. She solved my issue within a 5 minute phone call. I’m very pleased with the service, and will use request a test again because of her.

    Request a Test, LTD.

    Date: 04/24/2025

    Thank you for your wonderful review! We’re glad Darlene was able to assist with your request. We look forward to assisting you in the future!
  • Review fromCAROLYN C

    Date: 04/11/2025

    5 stars
    Needed a blood test for a job asap, Super easy, sales rep assisted me on phone, thank you

    Request a Test, LTD.

    Date: 04/15/2025

    Thank you for your wonderful review! We are glad we could help make the process easier for you! We look forward to assisting you in the future!
  • Review fromKatie B

    Date: 04/08/2025

    5 stars
    Using Request a Test was super easy. Took about 7 minutes and it was all handled! I walked back into the lab facility and they had already received the necessary orders.

    Request a Test, LTD.

    Date: 05/06/2025

    Thank you for your wonderful review! We’re glad you were satisfied with our service! We look forward to assisting you in the future!
  • Review fromDaniel B

    Date: 03/28/2025

    5 stars
    Yesterday I was in ******* on Lilly rd. in Olympia Wa and had to deal with a very unpleasant person at the front desk. Maybe because it was 4:55pm and she wanted to leave the place asap, but that was poor excuse.
    Anyhow, today I got to talk with Josue and with his friendly, kind, respectful and pleasant attitude, he got to put my unpleasant experience of yesterday into non-existence.
    Thank you for all your help.
    You have a PHD in Life itself.
    Attitude is everything.
    Blessings to all.

    Request a Test, LTD.

    Date: 04/07/2025

    Thank you for your wonderful review! We’re glad ***** was able to assist you in a pleasant manner! We look forward to assisting you in the future!
  • Review fromBrittany R

    Date: 03/27/2025

    5 stars
    I had the pleasure of working with Darlene, and I can confidently say that her customer service skills are second to none. From the moment I reached out, she was extremely attentive, patient, and genuinely focused on resolving my concerns. I was completely satisfied and will be a returning customer.

    Request a Test, LTD.

    Date: 05/05/2025

    Thank you for your great review! We’re glad Darlene was able to assist you! We look forward to assisting you in the future!
  • Review fromPaul S

    Date: 03/11/2025

    5 stars
    Annette was great - she explained the process of scheduling clearly, did not need me to repeat any information (as sometimes happens with service representatives on the phone) and answered my questions fully.

    Request a Test, LTD.

    Date: 03/17/2025

    Thank you for your wonderful review! We’re glad Annette was able to explain the process to assist with your testing needs! We look forward to assisting you in the future!

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