Business Profile

Lawyers

Javitch Block LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Javitch Block LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

181 total complaints in the last 3 years.
71 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/30/2024
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I received a summons that I was being sued by Javitch Block, I have been trying to reach them for over a week to negotiate a payment plan, leaving multiple messages and sitting on hold with no one ever answering my call. I only have 20 days to respond and I have already spent 10 days trying to reach them without any response.
Business Response
Date: 09/04/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent ******** *********** ************ LLC (“Client”) in
a matter against ****** ***** (“Consumer”) situated ******* ****** ********** ***** case ***********.

Consumer filed a BBB complaint regarding not being able to reach us. Our firm called the Consumer on 8/30/2024 and
left a message.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Customer Answer
Date: 09/04/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

****** *****
Initial Complaint
Date:08/27/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My account from ****** was sent to collection and I am being sued by ********* ******** through Javitch Block. I have tried numerous times to contact JB by email and phone. I have left messages. I even called ********* ******** and they said they would have JB contact me. I haven't received a call or email. I am trying to pay off the account completely so that no one has to go to court over this but this is getting ridiculous! And based on the other reviews and complaints this company has a real issue with communication. I want this issue resolved immediately!
Business Response
Date: 09/03/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent ********* ******** **********, LLC (“Client”) in a matter
against ******* ******* (“Consumer”) situated ********** ****** ******* ******** ********** case **************.

Consumer filed a BBB complaint regarding not being able to reach us. Our firm called the Consumer on 8/28/2024 and
came to a settlement.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Initial Complaint
Date:08/21/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was notified on or about 8/17/24 that a lawsuit was filed by Javotch Block LLCon behalf of ** **** USA. I called Javitch Block on 8/17/24 to discuss possible settlement fo this account. After an extended hold, Lolita answered the phone. Lolita was extremely rude, condescending, and antagonizing. She unlawfully threatened public shame should the lawsuit result in a judgement against me. She unlawfully demanded to know what was in my 401K. I refused to give her that information. She demanded to know what I make with gross and net. She demanded ro know of I have family members that could give me money. She interrupted me multiple times to the point I was unable to speak at all during the phone call. She confirmed she could see a previous settlement I had negotiated with TD, at 45%, but stated Javitch Block does not have the capability to settle the account for that original amount, which is a lie. Javitch Block has a wide range of what they can settle.for. which deoends on negotiationa, not a set amount. She claimed they could only settled for 75% of the debt, which happens to be exactly what is in my 401K. Is Javich Block somehow accessing my private financial information including my 401K? Lolita chastised me for being unable to pay 45% of my debt at the time it was demanded (I had asked for payments over 180 days and was told I had to do it in 90 days, which I could not do). When I attempted to explaint hat I had agreed upon theamount but just needed a few more months to complete the payments, she belittled me. I thanked her for speaking with me and hung up.

I called back several times on 8/21/24, only to be left on hold for over 40 minutes each time. Finally, during one call Lolita answered the phone again. I explained I was able to pull together 30% of the debt that could be paid today. She again demanded 76% of the debt stating they can't go any lower, which is a lie. I asked for the supervisor. I wasn't given any name & was transfered to a nameless voicemail.
Business Response
Date: 08/30/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent ** **** USA, N.A. (“Client”) in a matter against *****
****** (“Consumer”) situated ***** ****** ******** COURT with the case number *********************

Consumer filed a BBB complaint regarding not being able to come to a settlement
agreement with our Client. We spoke with the Consumer on 8/15/2024 and
8/21/2024 and we were unable to come to a settlement agreement at that
time. Further, upon review of the call
logs, our collector did not violate any of our standards or the law as alleged
in the Consumer’s complaint.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Customer Answer
Date: 09/03/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

The response is completely inadequate and untrue. Their representative threatened public shaming, which is illegal, as well as refused to allow me to speak with a supervisor. She was rude, condescending, and cruel.

Regards,

***** ******
Initial Complaint
Date:08/20/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Cannot get ahold of Javish block, trying since march, 3 times a week and all 6 numbers . Need to set up payments and how too. No one answers or calls back or leaves a message. .
Business Response
Date: 08/30/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent ********* **** (“Client”) in a matter against ***** ******* (“Consumer”) situated ****** ****** ******* ** *** ***** *** case ************.

Consumer filed a BBB complaint regarding not being able to reach us. Consumer had requested that we cease
communication with her. We received a
revocation of that request in writing per the BBB complaint. As such, our firm
called the Consumer on 8/28/2024 and left a message.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Initial Complaint
Date:08/16/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I received summons to appear in court for debt I owe. I called Javitch Block and spoke to a lady she advised me to call back since I was unable to make a large sum payment and recommended I call closer to court date which is October. I have been calling since first of August in hopes to get something set up before court. I’m on hold for 30 min to hr, I’ve left several voicemails that are never returned and the receptionist stated he sent an email to supervisor to return call and said he couldn’t help me speak to anyone. It’s almost like they don’t want to take calls and I am trying to avoid court cost .
Business Response
Date: 08/23/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent ****** **** ******* **** LLC (“Client”) in a matter
against ****** ******* (“Consumer”) situated ******* ****** ******* ******** COURT case ******.

Consumer filed a BBB complaint regarding not being able to reach us. Our firm called the Consumer on 8/16/2024 and
set up a payment plan.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Initial Complaint
Date:08/13/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Received a summons for debt collection when monthly payments have been made, processed and accepted. I have called the law offices multiple times and left messages to never get a call back-from the months of May, June and July of 2024, all to be sued in late July 2024. Of course, when I reached back out to the law office at the phone number listed on the summons, once again I was directed to leaving a voicemail.
Business Response
Date: 08/20/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent ** **** **** ** (“Client”) in a matter against *** ****** (“Consumer”) situated ******** ****** ********l Court case ***********

Consumer filed a BBB complaint regarding not knowing the file number and
wanting to set up a payment plan. Our
firm called the Consumer on 8/15/2024 and left a message.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Initial Complaint
Date:08/09/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
8-1-2024. I received in the mail municipal court papers from reflex credit card/ *** ***** ***********. I then call; that company gives me javitch block llc number. I proceed to call them(2)left messages no call back.and email(2) no response back. Not once have I ever received documents from javitch block llc. I go to their website to see if I can make a payment/ asking for file number; I never received.
Business Response
Date: 08/16/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent *** ***** ***********, LLC(“Client”) in a matter against
******** **** (“Consumer”) situated ******** ****** ********* ***** with the
case number yet to be assigned..

Consumer filed a BBB complaint regarding not be able to reach someone for a
payment arrangement. We reached out to the Consumer on 8/9/2024 and left a
message.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Customer Answer
Date: 08/27/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

Regards,

******** ****

Hello, javich block has called but not at the right times i can speak with them. It's been a few days or longer since of them not reaching out to me. And nothing has been sent to my email or my home address for me to start paying.

Every time they have called, it's not at the time I can speak to them. There have been messages I left of what time to speak with me. I even Gave them my email address. And even my home address for them to send something in the mail for me to start paying. And even today's date no response. I don't even have a file number to pay online.

Business Response
Date: 08/30/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent *** ***** ***********, LLC(“Client”) in a matter against
******** **** (“Consumer”) situated ******** ****** ********* ***** with the
case number yet to be assigned.

Consumer filed a BBB complaint regarding not be able to reach someone for a
payment arrangement. We reached out to the Consumer on 8/9/2024, 8/13/2024,
8/30/2024 and left a message after each call.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Customer Answer
Date: 09/03/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

Regards,

******** ****

As you can see yet they are calling during my work hours. I called them back right away. And service was busy. Yet again I left a message with my name, social, my email address and even my home address. And as of this day today nothing in my emails and nothing in the mail. Again I don't even have a file number to start paying online.

Business Response
Date: 09/04/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent *** ***** ***********, LLC(“Client”) in a matter against
******** **** (“Consumer”) situated ******** ****** ********* ***** with the
case number yet to be assigned.

Consumer filed a BBB complaint regarding not be able to reach someone for a
payment arrangement. We reached out to the Consumer on 8/9/2024, 8/13/2024,
8/30/2024, 9/4/2024 and left a message after each call.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Initial Complaint
Date:08/07/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have had a payment arrangement with this business for 8 Months straight since 12/26/2024 and have completed all of my payments successfully to date. However this business has continued to harass me and send me letters in the mail threatening me with court documents long after I already had a contract agreement in place. They are threatening me advising that Iv only made 1 payment however my entire payment history is posted down below and has been paid to date. I called into the company and advised them of this, However, this business is now telling me that I have to sign a document that I was never notified about or made aware of during my agreement with them. I want this business to stop harassing me. There is no reason why they should be sending me threatening letters in the mail. Also when I tried to call in To speak with someone to get this resolved, Their representatives were extremely unprofessional and hung up on me 3 times. I then had to wait 1 hour and 30 minutes just to speak with someone again!! Then I spoke with a supervisor James ****** who told me he was mailing the documents to me again that same day and he never even sent them to me.
Business Response
Date: 08/14/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent ******** ************ *** (“Client”) in a matter against
****** ******* (“Consumer”) situated **** ** ****** County Court case ***********

Consumer filed a BBB complaint regarding receiving threatening letters and
court documents. All court documents are
required to be sent to all parties of the case.
There were no threatening letters sent, merely the agreements that were
mailed to the Consumer in December of 2023, January of 2024, and August 5,
2024. Once we have the signed agreement
back from the consumer and file that agreement with the court, there will be no
further litigation so long as the Consumer pays as agreed.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Initial Complaint
Date:07/29/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hello I’ve been trying to reach Javitch Block for some time now and leaving voicemails so I can settle my debt and set up a payment plan but they are not answering any calls or calling me back
Business Response
Date: 08/06/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent ** **** ***, N.A. (“Client”) in a matter against George
Strama (“Consumer”) situated ****** ****** SUPERIOR COURT case *************-******.

Consumer filed a BBB complaint regarding being able to contact us to setup a
payment plan. Our firm reached out to the Consumer on 7/29/2024 and we were
able to come to terms on a settlement.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Initial Complaint
Date:07/29/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have tried multiple times to get in contact with this company and i have been unable to get ahold of anyone by phone or email
Business Response
Date: 08/01/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent ********* ******** *********** LLC (“Client”) in a matter
against ***** ***** (“Consumer”) situated ********** ****** GENERAL SESSIONS
COURT case *******

Consumer filed a BBB complaint regarding being able to contact us to setup a
payment plan. Our firm reached out to the Consumer on 7/30/2024 and left a
message.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC
Customer Answer
Date: 08/01/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I tried calling the number left in the message and was still unable to reach anyone. I would like someone to give me another call so this issue can be settled.

Regards,

***** *****

Business Response
Date: 08/07/2024
Better Business Bureau,
Thank you for bringing this matter
to our attention. Javitch Block (“Firm”) treats consumer concerns with the
utmost care.

As background, we represent ********* ******** *********** LLC (“Client”) in a matter
against ***** ***** (“Consumer”) situated RUTHERFORD COUNTY GENERAL SESSIONS
COURT case ******.

Consumer filed a BBB complaint regarding being able to contact us to setup a
payment plan. Our firm reached out to the Consumer on 8/6/2024 and we came to
an agreement.

I trust that this information is useful for your purposes and fully addresses the
concerns. If the consumer wishes to further discuss this matter with our
office, we can be reached at (800)-837-4601, Monday through Friday 8AM- 5PM,
(Eastern Time). Thank you.

Thank you.

Sincerely,

Javitch Block LLC

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Javitch Block LLC is NOT a BBB Accredited Business.