20 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Lori C
5 stars07/26/2023
Great customer service from Kloud9 IT. Shout out to Jacob **** for providing top notch support every time I reach out to him. Aditya Birla ChemicalsReview from Becky F
5 stars07/12/2023
Great customer service at Kloud9 It. Worked with Cedric. Thanks for your patience! Becky F., People's Church of DoverReview from MK R
5 stars06/01/2023
Great experience with Kloud9 IT and Cedric helped me immensely! He was friendly, efficient & knowledgeable (as is every tech I talk with there). Grateful Cedric was able to solved my problem this morning!Review from Jessica B
5 stars04/26/2023
I've always had a great experience with Kloud9. I'm not very tech savvy and anytime I speak with Jacob he is always very helpful!Review from dan s
5 stars03/10/2023
My company has used Kloud 9 for the past 6 years and its been absolutely excellant service, they are quick with responding to any technical issues I've had, Jorge, Jacob and Mark along with the staff at Kloud 9 have been great, I would absolutely refer all my friends to use kloud 9, their service can't be beat!Review from S. G.
1 star02/13/2023
I do NOT recommend this company. They take over all of your computer equipment and make you totally dependent upon them. They are slow to get back to you and quite frankly, not very professional. Avoid the frustration and stay away from this company.
Kloud9 IT, Inc. Response
04/28/2023
*** *********** ****************** You need to pay your bills, and honor your agreements, or you get shut off for non-payment. Imagine not paying your bills, then making a bad review when you get shut off.Customer Response
05/01/2023
Our company does not pay for bad service.Review from Cheryl R
5 stars02/01/2023
Friendly, knowledgeable service. I appreciate the follow up from start to finish to be sure issues are resolved. Thank you.Review from brynn b
5 stars01/13/2023
Jorge had amazing costumer service everything I needed installed or fixed was done in a very timely manner. Will be a repeating costumer.Review from dan s
5 stars12/15/2022
I have been a Kloud 9 customer for the last 5 yrs and I wouldn't wanna use any other service besides them. Mark ******** and the team at Kloud 9 have been beyond helpful to our company. I've called them whenever I've had any issues and Mark has worked tirelessly to get my issues resolved, between Mark, Jorge, Jacob and the rest of the Kloud 9 staff I feel at ease with any IT stuff because I know they have my back. what a great service, Thanks again Kloud 9!Review from Robin H
5 stars09/15/2022
Kloud9 offers excellent customer support. This is especially critical for inexperienced users, making it easy for us to use their service. Jorge solved our problem quickly and without judgment when the problem was caused by our error.
Customer Review Rating
Average of 20 Customer Reviews
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