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Find a Location

Issaac Friend's Fences has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforIssaac Friend's Fences

    Fence Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Issaac Friend's Fences has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Cleveland, OH 44102
      BBB File Opened:
      6/15/2016
      Alternate Business Name
      • Jac Rist
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/14/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Issac *. W****** of Issac's friends and fencing, 4315 W. 91st St., Cleveland, Ohio, entered into contract to install a 12' gate on my property. He took a cash deposit to begin work the next day and finish the following. He has been standing me up 2-3 times daily for 40 days from day one, with outright lies and excuses. I went physically to the business and demanded the work be done resulting in him dropping off his son. The pole was hung crooked, misplaced, no water even in cement coming right out by hand, and too short. After demanded it be removed I went to a fence company paying out of pocket to get correct sized posts. I called and texted every single day after he would call and lie saying he was coming and not show up and went to the business. Finally he had his cousin come over who drilled a six inch deep hole in pavement cracking the pavement and getting the drill stuck. I then with no result from Issac for more days dug out the 6" whole to a 2 ft. depth by hand MYSELF. I demanded cement and his son came and banged the pole in and put in cement leaving a horrific mess no one would come back and clean up. He doesn't just stand me up once a day even it is over and over all day and night every single day. He is a thief and a con artist. The fencing supplier he deals with claims people come in looking for him all the time that he robbed.and he uses different names. I want the Gate finished immediately and nothing less.

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      Mary G

      1 star

      10/15/2023

      Issac Jack Wriston of Issacs friends and fencing company, and many other names he uses. is nothing but a thief and a con artist. He did a job next door to me then claimed the guy never paid him, and gave a low price for a gate claiming to have "left over materials and welds his own gates". I gave deposit he asked for and had him sign a receipt of contract for work he said would start the next day. He stood me up that morning, and then the afternoon, and again in the evening. He did this over and over forty days and nights now like a sick game of his. Same MO I now see he uses on others - like being punched over and over. He strings you along over and over till he started calling me first very early in the am that he was coming over. I guess so I would not call him or just for fun. He even sent photos of himself in the hospital, so I simply called all of the hospitals of which he was in none of them. I filed a Police Report and I found a good address on him. I have managed to get the poles from him by driving to his place of business and sitting there and nothing more. The poles he got were too short and one put in was VERY crooked and not cemented in! He has also tried to scam me further asking for my banking information to "refund me". When I said there was no way I would give him such information he tried to give me a lousy $50 claiming to have "worked hard". On top of it all after saying he was having gate made he said was going to pick it up and hand that day---then next---then next, and asked to come over and measure! Not only is he a liar he is a very bad liar. I am going to have him prosecuted criminally and sue him for the total of my losses! I feel sorry for his young son who is the ONLY one who did one minute of work here, He stood there leaning on a shovel chain smoking on the job next door while the kid did almost ALL the work. Now that he's aware I called Police said "you can't make me hang your gate" and that I'm "annoying". JUST RUN!!!

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