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Find a Location

Rainbow Muffler & Brake – West 130th has 1 locations, listed below.

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    Business ProfileforRainbow Muffler & Brake – West 130th

    Auto Services

    Additional business information

    Additional Info:

    Joe Boyce and Robert Hrovat, Principals, is also Co-Owners of three other Rainbow Muffler locations.  Separate BBB Business Profiles are available. 

    Joe Boyce is also listed as principal of the following Rainbow Muffler location.  A separate BBB Business Profile is available

    Robert Hrovat is listed as principal in an additional location of Rainbow Muffler.  A separate BBB Business Profile is avaliable

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Rainbow Muffler & Brake offers a full range of maintenance & warrantied repair services — including exhaust work & custom pipe bending — for cars & light trucks of all makes & models.

    Business Details

    Location of This Business
    4301 W 130th St, Cleveland, OH 44135-3001
    BBB File Opened:
    5/15/2018
    Years in Business:
    21
    Business Started:
    9/19/2002
    Business Incorporated:
    9/19/2002
    Type of Entity:
    Corporation
    Business Management
    • Joe Boyce, Vice President
    • Mrs. Christine E Boyce, Owner
    Contact Information

    Principal

    • Joe Boyce, Vice President
    • Mrs. Christine E Boyce, Owner

    Customer Contact

    • Mrs. Christine E Boyce, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/16/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    O2 sensors were removed from the vehicle during repairs and never replaced, the port for the O2 sensors were also removed so no new sensors could be put in. Car ran rough and used increased fuel without the sensors along with a wheel traction sensor was affected when the O2 sensors were removed. I had to pay someone $350 to purchase and install new sensors so the car would run correctly. They had told me I could skip the flex pipe until I got the e-check but since it was within the amount I said I was willing to spend I had the flex pipe changed. I did not know they were going to remove the sensors, when I saw the bill I thought the sensor were just bad not missing.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    KENNETH E

    1 star

    06/13/2023

    Visited this location today (06/13/2023) and the Customer Service person (A Black Woman) was so rude that it was simply unbelievable... The woman was ringing out a customer that was complaining about the high bill... The Customer asked about a bill reduction and the woman told him that if he had an Employer Identification Number that she could wipe out the Sales Tax (That is fraud)... I told the customer that it was fraud and the woman told the mechanic to give me back my keys and she ordered me to leave the business without having repaired my car... I would never recommend that anyone doe business at this location with this rude person... I took my vehicle to the Rainbow Muffler on 185th & Nottingham on the east side...The fee that I paid was $450 sales Sales Tax... Being rude cost the 130th. location a nice sum of funds...

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