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Find a Location

Premier Auto Body & Collision Center has 1 locations, listed below.

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    Business ProfileforPremier Auto Body & Collision Center

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    14100 Brookpark Road, Cleveland, OH 44135
    BBB File Opened:
    8/14/2013
    Years in Business:
    11
    Business Started:
    1/1/2013
    Business Incorporated:
    3/7/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Douglas E Hollamon, Owner
    • Mr. Joe Streibel, Owner
    Contact Information

    Principal

    • Mr. Douglas E Hollamon, Owner

    Customer Contact

    • Mr. Joe Streibel, Owner
    Additional Contact Information

    Fax Numbers

    • (216) 265-7980
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My brand new 2022 car was involved in a accident and was taken to premier auto body they told me it wouldn’t be done for months then all of the sudden it’s done overnight which was strange I went to go pick up my car but I noticed my car was 2 different color whites and was not satisfied they began yelling at me they are a family owned business so the Son starts yelling the husband and the wife telling me I have to only pay cash no other form of payment however my car is not done correctly And it’s a lease I do not own it so it has to be like it was before the accident they are very unprofessional and refused to give me my vehicle back so they are now holding my vehicle and they also are charging me a bill they never paid the tow company was paid directly from my insurance company and they are lying to me telling me they paid them which is not true I confirmed it with my insurance adjuster and the tow company myself and they never received payment from premier auto body when I asked premier for proof they showed me a receipt bill you can buy at office max no image of a check nothing I am not paying a company money they are not entitled to or didn’t pay out I do not recommend premier auto body to anyone looking for a good auto body shop they also close at 4 pm when the average person works a 9-5 every day they are unprofessional and don’t care if you are satisfied or happy they will not fix any issues either
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ted B

    1 star

    01/11/2023

    Very unprofessional family run business they do crappy work and they don’t care if the customer is satisfied they don’t care if the customer is satisfied with the work that’s why they are not a insurance company preferred shop so be careful work is not guaranteed and since it’s not a insurance company preferred shop your insurance will not guarantee the work from them go to a real business not here you will regret it

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    BBB Serving Greater Cleveland

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