Customer ReviewsforGilkey Window Company Inc.
33 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Chad M
5 stars02/16/2024
Gilkey windows did a wonderful job installing our new front door. The entire experience was first class, from the initial sales visit through installation. I really appreciated Andrew's (the installer) attention to detail. It is so refreshing to see that some companies still value craftsmanship and having pride in the quality of their work. The new door looks amazing and works perfectly.Gilkey Window Company Inc. Response
03/04/2024
Thank you so much for your feedback and your order. We appreciate your business and always love when customers take the time to provide an honest review of their Gilkey Window Experience. Enjoy your new Gilkey door and we are here for anything if you need us.Review from Mark P
5 stars01/07/2024
I highly recommned them.The folks at Gilkey were great to work with and did an awesome job. We ordered two custom oversized sliding fiberglass doors. Starting with our salesman, Jeff, and ending with the installation team of Charlie, Brent, and Mike, and the installation manager, Ted, the doors look and perform awesome. The quality of the doors and installation was the best. We have received many compliments on the new doors and are glad we chose Gilkey to do the work. I highly recommend them. **** *Gilkey Window Company Inc. Response
01/09/2024
Hi ****, Thank you so much for the time you took to give us this feedback. We are happy your Gilkey Window experience was exactly how you envisioned it. We will pass this along to everyone on your project, starting with Jeff, Brent/Charlie & Mike on your install and Ted the manager. We appreciate your business and any future referrals. Thank you again and welcome to the Gilkey FAMILY!Review from Eric T
5 stars12/18/2023
Great experience from beginning to end. Professional. Went the extra mile. Excellent communication.Gilkey Window Company Inc. Response
12/19/2023
Thank you so much **** for trusting Gilkey Window Company with your home and your project. We are delighted to hear that you had the exact Gilkey experience we promised you. Happy Holidays to you and your family from all of us at Gilkey.Review from MaryBeth S
5 stars12/18/2023
I had a wonderful experience with Gilkey. They replaced my door and the installer, Cory, was professional, precise and clean! I would recommend Gilkey anytime.Gilkey Window Company Inc. Response
12/19/2023
Thank you so much **** **** for the wonderful feedback on your door install. We will pass this along to and Cory the team. Happy Holidays from all of us at Gilkey!Review from Doris M
5 stars12/11/2023
Took 10 weeks from purchase to install, which was 1-2 less weeks then estimated time. I had gotten estimates from 3 major window companies 5 years back and did not proceed with project then. When I decided to proceed with project I just contacted Gilkey because their Sales rep, Matt H***, had provided great literature and was not at all high pressure, which was an influencing factor for me. John & Alex, installers, were professional and personable as they installed 5 windows in 3+ hours and cleaned up very well. I will definitely have remaining 5 windows installed by Gilkey when funds allow and they have another good sale! :):) I love the TV commercials for Gilkey and that it is a family owned and operated business. Would highly recommend Gilkey!Review from Roberta J C
5 stars11/01/2023
From the time Kent introduced himself and the Gilkey Product I was very impressed. Rafael's crew were experienced and courteous workers. Both Kathy and Chris were very helpful with questions I had after the installation. I would definitely recommend Gilkey Windows to anyone.Gilkey Window Company Inc. Response
11/03/2023
Thank you so much for taking the time to give us a review of your Gilkey experience. We will pass along the feedback to **** and our installers. We appreciate your business and your referrals!Review from Ken P
3 stars10/19/2023
Gilkey installed all of the windows in my house in a single morning. The windows themselves seem great. However, they did not properly clean up properly after the job. I had to vacuum up paint chips all over the house. The also got a lot of paint and metal shards inside of my brand new air conditioner outside. I feel that they should have covered it up first.Gilkey Window Company Inc. Response
10/23/2023
Thank you *** for the feedback. We appreciate your business. We apologize for the less than perfect clean up and we appreciate you letting us know. We would like to speak with you in more detail about the inconvenience. Please contact our install department at ************* Thank you.Review from Amy S
5 stars10/09/2023
We LOVE our Gilkey windows!!! Our installer Corey was amazing. Got the job done in two days. Every step of working with Gilkey has been very easy and very transparent. They are all friendly, professional and just all around great company. Our windows look amazing ad truly makes our home stand out. We can already tell the difference in temp in the house and much less on the noise.Gilkey Window Company Inc. Response
10/10/2023
Thank you *** for the 5 Star review! We appreciate the feedback and we are so happy that you enjoyed your Gilkey Window Company experience. We truly love working with customers like you! Thank you again for choosing Gilkey and we are here if you need us for anything!Review from Tim S
5 stars10/02/2023
I am very well satisfied with the service received for the window replacement project. They were punctual and replaced all 7 windows within 4 hours. Work was very professional and left everything clean. I will go with Gilkey for the remaining windows of my home.Gilkey Window Company Inc. Response
10/03/2023
Thank you *** for taking the time to share your Gilkey experience. We are so delighted that you are happy with our work and your 7 windows that we installed for you. We truly appreciate your business.Review from Cathy T
5 stars08/21/2023
Excellent service all around. **** our sales rep, was very knowledgeable, answered all of our questions and concerns. Our installation crew was very professional. We were kept in the loop with each stage Of the process. We researched several companies and know we made the right choice with Gilkey.Gilkey Window Company Inc. Response
08/22/2023
Thank you so much ***** for your business and taking the time to give us feedback on your Gilkey experience. We are thrilled that you were pleased with Jeff your install team lead by Mike. We know how valuable they are to our company and we feel they are certainly some of the best. Enjoy your new windows!
Customer Review Rating
Average of 33 Customer Reviews
Contact Information
3625 Hauck Rd
Cincinnati, OH 45241-1605
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