Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

NW Automotive Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNW Automotive Group

    Used Car Dealers
    BBB accredited business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    USA v. Zazueta-Hernandez, et al

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.

    On November 6, 2019, an indictment was filed in the US District Court, Southern District of Ohio, Western Division, alleging that Dewayne Walker and Vyacheslav Minyalo, who were managers at Nationwide Automotive Group, Inc., in their role to launder proceeds from a narcotics conspiracy between November 2018 and April 2019. The total amount alleged is approximately $800,000.

    The business has provided the following statement in response:

    "I am attaching our Close Corporation Agreement, Initial Articles of Incorporation, Stock Power, and the Resignation of a Director and the Vice President agreement to show that Slavik Minyaylo (Vyacheslav) who is currently under federal indictment, is no longer with the company. I also wanted to let you know that Nationwide Automotive Group, Inc., took no part in any conspiracy, and our store was re-opened only a few hours after the execution of the search warrant as no evidence linking us to the crime has been found."

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/18/2015

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Nationwide Automotive Group, Inc in Cincinnati, OH is a pre-owned, late model dealer that provides customers with a complete automotive experience at near wholesale prices.

    Business Details

    Location of This Business
    7725 Vine St, Cincinnati, OH 45216-1605
    BBB File Opened:
    8/13/2013
    Years in Business:
    11
    Business Started:
    6/15/2012
    Business Incorporated:
    5/14/2012
    Accredited Since:
    11/18/2015
    Type of Entity:
    Corporation
    Related Businesses
    Business Management
    • Mr. Felix Gurvich, President
    • Ms. Yana Duke, Account Manager
    Contact Information

    Principal

    • Mr. Felix Gurvich, President
    • Ms. Yana Duke, Account Manager

    Customer Contact

    • Ms. Yana Duke, Account Manager
    Additional Contact Information

    Fax Numbers

    • (513) 522-6900
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased this vehicle on 3/7/24 and the warranty *** was offered due to the cars being sold as is no warranty. Once all the paper work was finalized and test driving the engine light came on the sales person Dean R****** put on a ***** meter to get the code, it stated it was low voltage, and claimed to put a new battery in .. brought it back light gone, On the drive home engine light came back on, next day took to ******** Dealer, (******) is the car,. they said it was the Crank case Valve needing replace. and other issue. Cost 3200, they called the *** said it did not cover any emission issue, Next day i called dealer explained issue. no response. called *** to cancel i was able to.. but, needed refund for that.. 10days later i follow up *** said NW auto voided the policy the next day after I purchased it.. I just called dealer on 3/21, requesting my refund. spoke to Dean, he claim it takes 30days , Untrue that is *** policy if cancel within 30, Im getting the run around with a #1 a bad vehicle and #2 bad Sale Cust. Service. from Dealer, I just want my Money refunded, 2095.00 plus 25.00 for having to get a Notary to cancel Policy when it was not necessary when they voided. **** **** *** ********** ** ******.###-###-####
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barry R

    1 star

    05/10/2023

    I bought a vehicle from this dealership about 2 months ago. I purchased an extended warranty at the time of purchase. This vehicle has been in the shop numerous times and I was unable to use the vehicle for its intended purpose. The warranty compnay refuses to cover any repairs. I have tried reaching out to the dealership many times about this issue and nobody will return my calls. I would NEVER buy another vehicle from this company!

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.