Travel Club
SmarTravelAbout
Important information
- Additional Info:According to company literature, each geographical region has its own prime season. For these high demand prime seasons there is an additional per night fee. Due to this the Network asks that the consumer be flexible in their choice of destination and dates for departure and arrival.When submitting a reservation request, there is an initial $99 processing fee. If you request more than one unit, you incur the $99 fee again. The vacations are booked on first come; first serve basis and it could take up to 45 days or more to receive verbal verification for a destination match. In addition it could take 4-6 weeks to receive written confirmation of your vacation. After verbally confirming, no changes to dates or destinations can be made. If written notification of cancellation is received 59 days in advance to the travel date, then your vacation week will be credited back to your account. If you must cancel and are not able to give 59 days written notice, then the credit is only received if the vacation can be rebooked. Regardless of when cancellation notice is received, reservation fees become non-refundable once the reservation is booked.
- Additional Info:According to BBB files, David Wise is also the President of Sunshine Vacations, LLC located in Dublin, OH. A separate report on Sunshine Vacations is available from the Columbus, OH BBB upon request or online at www.bbb.org.
About This Business
Smartravel is a locally based sales agency exclusively selling TAN (Travel Advantage Network) packages. TAN's operations are based out of Millersville, Maryland. A separate report on Travel Advantage Network from Baltimore BBB is available upon request or online at www.bbb.org. The local sales agent is involved with complaints, but is not an active participant in the process of fulfillment of premiums and vacation packages. The toll-free number for TAN, is 1-800-223-0088.
Years in Business: 24
Business Details
- Local BBB:
- BBB Cincinnati
- BBB File Opened:
- 9/5/2001
- Business Started:
- 8/1/2001
- Business Incorporated:
- 6/19/2001
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. David Wise, President
Additional Contact Information
- Principal Contacts
- Mr. David Wise, President
- Customer Contacts
- Ms. Laura Mann, Operations Manager
- Additional Websites
- planwithtan.com/login
Additional Information
- Business Categories
- Travel Club
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