Name: altafiber
Address: 221 E 4th St Fl 9, Cincinnati, OH, 45202-4145, USA
Telephone: (888) 416-6751

Business Profile

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altafiber

BBB Accredited Business A+Rated by BBB

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Overview

altafiber

221 E 4th St Fl 9

Cincinnati, OH 45202-4145

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BBB Accreditation & Rating

altafiber is BBB Accredited.

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About This Business

altafiber, formerly known as Cincinnati Bell, is a telecommunications company that provides integrated communications solutions, including high-speed internet, video, voice, and data services over its fiber-optic network, primarily in Ohio, Kentucky, and Indiana.

BBB Accredited Since: 9/1/1928

Years in Business: 152

Products and Services

Internet (400 Mbps, 600 Mbps, 1 Gig, 3 Gig, and 6 Gig), TV services (Fioptics+ with streaming app access), Channel Lineups, Cloud DVR, Connected Home, Fiber Internet, Home Bundle, Internet SafeGuard, Phone Service, Streaming Service, TV Service, Whole Home WiFi

Business Details

Local BBB:: BBB Cincinnati
BBB File Opened:: 1/1/1928
Business Started:: 7/5/1873
Business Incorporated:: 7/5/1873
Type of Entity:: Corporation
Alternate Names:: Cincinnati Bell Inc.; Macquarie Asset Management
Business Management:: Mr. Greg Wheeler, COO; Mr. Leigh R Fox, CEO; Mr. Kevin J. Murray, Chief Information Officer; Mr. Ron Beerman, Chief Network Officer; Ms. Mary E Talbott, Chief Legal Officer; Ms. Suzi Maratta, Comptroller; Julie M Reiss, Manager
Number of Employees:: 2200

Additional Contact Information

Principal Contacts: Mr. Leigh R Fox, CEO
Customer Contacts: Julie M Reiss, Manager
Additional Phone Numbers: Other Phone: (513) 566-4101; Other Phone: (513) 565-5492; Other Phone: (888) 436-9403
Additional Websites: altafiber.com/storelocato...
Social Media: LinkedIn; Facebook; Twitter; Instagram; YouTube

Additional Information

Payment methods: Electronic payments via 'My altafiber Account', mail (remit slip), phone (surcharges may apply), in-person at retail stores. Credit card, electronic check, debit card
Other Resources: Public Utilities Commission of Ohio
180 E. Broad St.
Columbus OH 43215
Phone Number: 800-686-7826
Fax Number: (614) 752-8351
http://www.puco.ohio.gov/
Business Categories: Telephones, Cell Phone Supplies, Internet Providers, Long Distance Phone Service, Cable Contractors

Latest Reviews

Theresa M
"Worst employees ever. Rude and unprofessional." ... Read full review
Kimberly B
"I called Altafiber to get help on my nephew's phone bill and I ask to speak with a local representative. The girl kept telling me she understood but she wanted to help." ... Read full review
Greg S
"Unreliable cable service. Poor customer service." ... Read full review

View all Reviews

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