Business ProfileforSpartan Plumbing, LLC

Video of interaction with Tech that they sent out to look at the damages they caused plus a personal message. **************************** Last week I had a plumbing issue and I called Spartan Plumbing to fix it. They were unable to clear the larger issue, which is fine. We hired another company to do that. They did, however cause a second clog, which ended up flooding our laundry room. I called and asked for someone to come out to take a look. They did not return my call. I called again and the manager proceeded to talk down to me and tell me that they were not liable, but sent someone out anyway. The second set of techs did the exact same thing that I did and turned on the washer, which again flooded my laundry room. They cleaned it up partially but did not fully clean it. They confirmed that the previous tech caused the problem and someone would call me. They never called.I called back and was told that they "could have charged me for sending techs out" and they didn't need to move the washer to remove the water under it because "there was already water damage on the floor". I was told that I "want to be irritated" by the situation and I was told not to go this route and what I requested was against policy. No one told me not to do anything and how do I know their company policy?They sent a tech out finally to review the damage after discovering that we never signed a liability waiver. I thought it was a good faith effort to resolve the issue. Boy, was I wrong. It looks like they sent their tech out to gauge the damage to see if there was enough for me to hire a lawyer. Since it wasn't, I am not worth their time.I emailed the owner. He blamed the entire thing on me and will not discuss the issue. My husband called and was hung up on and told to stop calling, they are busy and they will no longer be taking our calls.