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Find a Location

Animal House Pet Store has 1 locations, listed below.

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    Business ProfileforAnimal House Pet Store

    Pet Shop
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/27/2010

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Animal House Pet Store in Cincinnati, OH offers pet adoption, pet supplies and offer grooming services.

    Business Details

    Location of This Business
    7869 Hamilton Avenue, Cincinnati, OH 45231-3159
    BBB File Opened:
    6/25/2002
    Years in Business:
    24
    Business Started:
    1/1/2000
    Accredited Since:
    10/27/2010
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Kathy Raleigh, Owner
    • Mr. Mike Raleigh, Owner
    Contact Information

    Principal

    • Ms. Kathy Raleigh, Owner
    • Mr. Mike Raleigh, Owner

    Customer Contact

    • Ms. Kathy Raleigh, Owner
    Additional Contact Information

    Fax Numbers

    • (513) 931-3248
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/01/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    My significant other bought a dog from this location during the late summer of 2021 after they begged him to do so since the dog had been in this establishment for around a year. The owners did not disclose vital information regarding the dogs aggressive behavior involving killing two other dogs previous to being taken in to their establishment. After we adopted the dog, the dog had killed 2-3 animals outside of our home and had attacked other dogs. The last attack involved one of our friends who required multiple stitches on their arm. Luckily our friend did not press charges on my boyfriend or force us to pay their expensive medical bill. My boyfriend was left with no choice than to put her down. He talked with the owners at this establishment. They said they would take her back but that they would put her down as well. Now they are texting him from differently numbers (the owners Kathy R******, Mike R******, and their daughter Audrey) threatening him and saying horrible things. They are also having other people from unknown numbers texting him claiming that is faking to be deaf (he is deaf and wears hearing aids all waking hours) and making untrue allegations. If they disclosed this information prior, then this could have been avoided. Had the dog still been alive, she could have killed another animal or human, given that it has continued to happen even with the training. My boyfriend followed the required training from a licensed dog trainer but the training was not effective. They need to stop all communication and harassing him.
    Read More

    Customer Reviews

    0 Customer Reviews

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