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Find a Location

Midwest Brace & Pain Relief has 1 locations, listed below.

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    Business ProfileforMidwest Brace & Pain Relief

    Medical Equipment

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2621 RIDGECLIFF AVE, CINCINNATI, OH 45212
    BBB File Opened:
    12/1/2021

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/01/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Date of service 4-20-21 I meet with the representative of Midwest brace in ********* **** in the parking lot next to **** ***** and ******. She fitted me for the brace and gave me paperwork stating my balance was zero dollars. Later I received a bill from ******** ************ (Billing company for Midwest Brace per them) for $120. I called ******** ************ sent them my paperwork stating my balance was $0. They told me my new balance was zero dollars. I sent them an email of the picture of my paperwork from Midwest Brace. They told me they would write off the balance, I spoke with Tanya. I did not receive any paperwork starting that unfortunately, I took there verbal word of this. Then I received another bill, stating I owed $135 included a late fee. I thought it was a mistake and I did not follow up. Then I really received a letter from a collection company in behalf of ******** ************ about my late bill that I thought was taken care of already. I called ******** ************ they gave me contact information for Eric a sales representative at Midwest brace starting they are not allowed to write off anymore bills. I started calling him "Eric" on November 5th, every phone call was sent to voicemail without a return call. I then got the phone number for Dan the owner on November 9th 2021 and started calling while leaving voicemails. I finally received a phone call back Nov 24 2021 unfortunately I was at the doctor's office and he was supposed to call me back in an hour. Dan never called me back again. Midwest Brace is a ghost online and I can't find anything about them. I feel like they are trying to illegally bill me more than our agreed amount. Dan owner of Midwest Brace ###-###-#### ******** ************ billing company information is 7*** *****, ********* ** *****  ###-###-####
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    Customer Reviews

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