Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Major Appliance Services

A Plus Appliance Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

About

This business has 1 alert

Important information

  • Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    STATE OF OHIO ex rel. ATTORNEY GENERAL DAVE YOST vs. Terry Haynes

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.


    On March 25, 2024, the business entered into a Final Entry and Order Granting Judgment with the Hamilton County Court of Common Pleas, Ohio. The Order settles allegations that the business, operating under the names Queen City Appliance, A Plus Appliance Repair, and Certified Appliance Repair, violated the Ohio Consumer Sales Practices Act (CSPA) by engaging in unfair and deceptive acts, including accepting payments without delivering goods or services within eight weeks, failing to provide refunds, performing substandard repair work, and failing to register trade names with the Ohio Secretary of State.



    Under terms of the Order, the business and its owners, Terry D. Haynes and Amy R. Garcia, were permanently enjoined from engaging in consumer transactions as suppliers in Ohio until they satisfy all monetary obligations ordered by the Court. They were also ordered to pay $5,474.05 in consumer restitution and civil penalties totaling $40,000 ($25,000 for Haynes and $15,000 for Garcia), as well as court costs and statutory collection costs.

Business Details

Local BBB:
BBB Cincinnati
BBB File Opened:
11/16/2017
Alternate Names:
Cincinnati Appliance Repair
A & A Appliance Repair
A Plus Appliance Repair
Rescue Appliance Service
A&A Appliance
Business Management:
Mr. Terry Haynes, Owner

Additional Contact Information

Principal Contacts
Mr. Terry Haynes, Owner
Customer Contacts
Mr. Terry Haynes, Owner
Additional Phone Numbers
Other Phone: (513) 200-6082
Other Phone: (513) 802-9225
Other Phone: (513) 802-9255
Other Phone: (513) 780-5879

Additional Information

Business Categories
Major Appliance Services

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.