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Business Profile

Life Insurance

Western & Southern Life

Headquarters

BBB accredited business seal
BBB Accredited BusinessBRated by BBB
Visit Website(800) 936-1212Write a Review

About

Important information

  • Additional Info:
    Western & Southern Financial Group is the parent company for Western & Southern Life Insurance Company.  Separate reports on Western & Southern Financial Group and its other affiliates are also available.

Overview

Headquarters

Western & Southern Life

400 Broadway Street

Cincinnati, OH 45202-3312

View Service Area
See Hours
Operating Hours
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
Closed
Closed

Find a Location

Western & Southern Life has 102 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    Western & Southern Life is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Rating

    B

    Reasons for rating

    • 39 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

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    About This Business

    Western & Southern Life in Cincinnati, Ohio offers life insurance and personal needs analysis.

    BBB Accredited Since: 11/18/2009

    Years in Business: 138

    Products and Services

    529 College Savings Plan, Accidental Death Insurance, Business Transfer, Buy-Sell Agreement, Critical Illness Insurance, Disability Income Insurance, Fixed Annuity, Individual Retirement Accounts, Investment Advisory, Key Person Insurance, Life Insurance, Long-Term Care Insurance, Medicare Supplement Insurance, Mutual Funds, Retirement Planning, Retirement Plans, Term Life Insurance, Universal Life Insurance, Variable Annuity, Whole Life Insurance

    Business Details

    Local BBB:
    BBB Cincinnati
    BBB File Opened:
    11/22/2006
    Business Started:
    2/23/1888
    Business Incorporated:
    9/19/2000
    Type of Entity:
    Corporation
    Alternate Names:
    The Western and Southern Life Insurance Company
    Western-Southern Life Assurance Company
    Western Southern Financial Group
    Related Businesses:
    Western & Southern Financial Group, Inc.
    The Lafayette Life Insurance Company
    Fabric by Gerber Life
    Business Management:
    Mr. John F. Barrett, CEO

    Additional Contact Information

    Principal Contacts
    Mr. John F. Barrett, CEO
    Fax numbers
    Other Fax: (513) 362-2359
    Additional Phone Numbers
    Other Phone: (513) 629-1800
    Other Phone: (866) 832-7719
    Additional Websites
    westernsouthern.com/wslif...
    westernsouthern.com
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of 3539 for this business, issued by Ohio Department of Insurance. The expiration date of this license is 9/30/2026.

    Ohio Department of Insurance

    50 W. Town Street, Third Floor Suite 300

    Columbus OH 43215

    800-6861526Website

    Additional Information

    Payment methods
    Life
    Insurance (Whole Life, Universal Life, Term Life, Key Person Insurance,
    Critical Illness Insurance, Accidental Death Insurance, Buy-Sell Agreements,
    BenefitsPLUS), Retirement (Annuities, IRAs, Small Business Retirement Plans,
    Pensions), Investments (Mutual Funds, Investment Advisory, 529 Plan)
    Other Resources
    Kentucky Department of Insurance
    215 West Main Street
    Frankfort KY 40601
    Phone Number: 800-595-6053
    http://insurance.ky.gov/kentucky/
    Ohio Department of Insurance
    50 W. Town Street
    Columbus OH 43215
    Phone Number: 800-686-1526
    http://www.insurance.ohio.gov
    Business Categories
    Life Insurance

    Latest Reviews

    • Dino G

      "What a rip off, they took $100 for payment and the cancellation of the policy was in process." ... Read full review

    • Thomas M

      "Stay away from Western & Southern Life, Cashing out a policy is a nightmare with this company, Started process on 9/30/2025 on 04/14/2026 a rep has informed that they puttin a rush on my cash out that should arrive around the end of the month been at this point before, So to the CEO Mr REMOVED REMOVED you must pass down the order to do anything possible to keep the policy holder on the hook when they try to cash out. I will not recomend this company to anyone." ... Read full review

    • Thomas M

      "File on a cancer policy by Western Southern life sign release of information and listed all info requirements and returned, received and email from company needing more information name address and all medical records related to procedures in other words after paying into this cancer policy for 20 + years they want the policy holder to do all the leg on gathering everything need and forward to their company, My fix for this issue fro western southern do the work in securing all records needed and pay out on my policy or pay my fees for work provided in gathering information they already have." ... Read full review

    View all Reviews

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