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Find a Location

Don's Lawn Mower Service has 1 locations, listed below.

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    Business ProfileforDon's Lawn Mower Service

    Lawn Mower Repair

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Don's Lawn Mower Service in Cincinnati, OH offers outdoor power equipment repair and service.

    Business Details

    Location of This Business
    801 Ohio Pike, Cincinnati, OH 45245-2218
    BBB File Opened:
    11/11/1992
    Business Started:
    1/1/1992
    Business Incorporated:
    9/27/1993
    Type of Entity:
    Corporation
    Alternate Business Name
    • Hawkeye Enterprises, Inc.
    Business Management
    • Mr. Randall D. Parrish, President
    • Mr. Dan Fey, Shop Manager
    Contact Information

    Principal

    • Mr. Randall D. Parrish, President

    Customer Contact

    • Mr. Randall D. Parrish, President
    Additional Contact Information

    Fax Numbers

    • (513) 752-2232
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I called ***'s Lawnmower Service on 4/8/22. I spoke to *** and told him I wanted an oil change, oil filter and mulching blades. He told me pick up was $89 but that the full deposit would be $135 which included the oil change. He also quoted me $20-$30 for the oil filter and $60-$75 for the mulching blades. He told me of no other fees or charges. On 4/12/22 I put down the deposit of $134 and *** came and picked up my Cub Cadet. Once at my home *** tried to turn on my lawnmower. He gave it about 1-2 seconds for the engine to turn over before he stated I also needed a new battery. It was running just fine for me. He said the battery I had was the wrong battery for my lawnmower. He quoted me $130 for a new battery. I decided to go ahead and replace the battery because it was from 2019. He said that would make my total due $400 max. *** did offer at this point to refund my deposit and call the whole repair job off if I wasn't prepared to spend $400. I said I was comfortable spending that because he was very clear with me on both occasions about pricing. $130 for the new battery, $60-$75 for the mulching blades, $20-$30 for the oil filter. Again he did not mention any other fees. During the week he had my mower he never called me to let know of any issues or additional parts that needed replaced. On 4/18/22 he called, I could tell he was outside because I could hear traffic and could barely hear him. He said the repairs were ***e and it would be $415. *** delivered my mower, told me it was running great, gave me the keys and had me sign the receipt. He told me to have a nice day and left, he didn't even put the brake on. The whole thing took 2 minutes. Once I saw the receipts I was stunned. The total came to $647.28. I'm not sure what other services he performed but he clearly did more than I wanted. I was charged for parts and $170 for "technical services" that I was never told about. It all adds up to $250 over the $400 max he quoted me.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Cincinnati

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