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Find a Location

American Financial Group, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American Financial Group, Inc.

      1 E 4th St Cincinnati, OH 45202-3717

    • American Financial Group, Inc.

      580 Walnut St Ste S900 Cincinnati, OH 45202-3193

    • American Financial Group, Inc.

      301 E Fourth Street Cincinnati, OH 45202

    Business ProfileforAmerican Financial Group, Inc.

    Holding Company
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Great American Financial Resources, Inc. is the holding company for the annuity and life insurance operations of American Financial Group.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This firm functions as a holding company which, through its subsidiaries, offers automotive, property & casualty, health and other insurance. The firm also offers annuities.

    Business Details

    This is a multi-location business.

    Find a Location

    American Financial Group, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American Financial Group, Inc.

        1 E 4th St Cincinnati, OH 45202-3717

      • American Financial Group, Inc.

        580 Walnut St Ste S900 Cincinnati, OH 45202-3193

      • American Financial Group, Inc.

        301 E Fourth Street Cincinnati, OH 45202

      Headquarters
      1 E 4th St, Cincinnati, OH 45202-3717
      BBB File Opened:
      1/1/1961
      Years in Business:
      65
      Business Started:
      1/1/1959
      Business Incorporated:
      7/1/1997
      Type of Entity:
      Corporation
      Alternate Business Name
      • ABA Insurance Services
      • Great American Financial Resources, Inc.
      Business Management
      • Ms. Jacqueline Smiley, Complaint Manager
      • Mr. James E. Evans, General Counsel
      • Mr. Keith A. Jensen, Senior Vice President
      • Mr. Thomas E. Mitchell
      • Annette Gardner, Vice President/Treasurer
      • Mr. John Berding, President
      Contact Information

      Principal

      • Mr. John Berding, President
      Additional Contact Information

      Website Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/25/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      Myself and a dedire in recovery set up a payment plan to allow me to keep possession of my vehicle. I explained the payment plan does not make sense because it doesn’t allow me to actually make smaller payments instead I’m being made to make huge payments every few days. When I explained to her that this was not a relief program at all instead it makes the situation worse she disregarded my claim completely and has been calling myself and anyone listed as references repeatedly harassing them and me for payment. I receive at least 15 calls a day and two emails. All are hostile with bullying intent. I requested a new person to work with and was ignored. At this point I feel completely harassed even though I am trying to reach a solution in which both parties benefit. Instead I’m harassed daily and threatened with repossession. I have been denied my right to speak with a superior and to make any accommodations to solve the issue. I feel personally threatened by diedre and would like someone else to handle my account going forward.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB Cincinnati

      BBB Reports On

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