Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

HELP Plumbing, Heating, Cooling, and Drains

Reviews

Customer Review Ratings

4.9/5 stars

Average of 496 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSandy R

    Date: 04/22/2024

    5 stars
    **** as always did a great job. Very efficient . Have used **** for several years and always pleased. Explains everything as he is checking things
  • Review fromJoe M

    Date: 04/18/2024

    5 stars
    Ben did a great job! He looked and acted very professional. He explained what he was going to do and afterwards he explained any problems. Great job Ben and keep up the great job!
  • Review fromDianna A

    Date: 04/18/2024

    5 stars
    Just finished our yearly maintenance with HELP. As always on time, and professional . This company is the best. They keep you informed of every step of the way. From making your appointment to serving your unit.
  • Review fromJoe M

    Date: 04/17/2024

    5 stars
    Jacob was very professional. He cleaned the area after he had finished. He explained everything to me and was very polite .
  • Review fromShalanda M

    Date: 04/17/2024

    4 stars
    The technician Aaron that was sent out was respectful and knowledgeable and explained things I didn't understand. Will do business in the future
  • Review fromJohn G

    Date: 04/15/2024

    5 stars
    Completed maintenance on air conditioner. Explained in layman's term what the problem is.
  • Review fromTiffany G

    Date: 04/12/2024

    1 star
    My wife and I have owned our house for a month and had a main drain backup twice. We called them out to auger and then the second time auger again 3 weeks later and scope. They ended up telling my wife that we had roots in our pipes and would need to do a $3000 Aqua Scrub to get rid of them. When we tried to have the city come out they wanted video evidence and then HELP was called to ask for pictures of the scope. Never recieved a call back. We then went to get a second opinion on the roots. ******* came out to scope our pipe. We have no roots what so ever in our pipes. Thank God we did not pay for that $3000.
  • Review fromRich R

    Date: 04/12/2024

    5 stars
    Shay worked until he unclogged my driveway drain.Excellent job!! Thanks again
  • Review fromTh T

    Date: 04/11/2024

    5 stars
    Thomas J**** installed a new toilet, shut-off valve, and supply line efficiently and quickly. He told me what he needed to do, which included turning off the water supply to the house temporarily. When he left, everything was back the way it was before he came.
  • Review fromLoretta S

    Date: 04/11/2024

    5 stars
    Jason was terrific! Very thorough, extremely polite and took the time to answer all my questions.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.