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Find a Location

Prizm Financial Company, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPrizm Financial Company, LLC

    Consumer Finance Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/23/2021

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Prizm Financial, LLC in Cincinnati, OH offers loans and financing services. They provide flexible and alternative financing solutions to the retail automotive marketplace including independent and franchised automobile dealerships.

    Business Details

    Location of This Business
    3700 Park 42 Dr Ste 150B, Cincinnati, OH 45241-2081
    BBB File Opened:
    12/18/2015
    Years in Business:
    21
    Business Started:
    12/16/2002
    Business Incorporated:
    12/16/2002
    Accredited Since:
    8/23/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of GL.501967.000 for this business, issued by Ohio Department of Commerce - Financial Institutions. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Ohio Department of Commerce - Financial Institutions

    77 S High St, 21st Floor

    Columbus OH 43215

    (614) 728-8400

    Fax: (614) 7280380

    http://www.com.ohio.gov/fiin/

    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Business Management
    • Mr. Steven Elmer, Chief Legal Officer
    • Mr. Brad Zappin, President/CEO
    Contact Information

    Principal

    • Mr. Brad Zappin, President/CEO

    Customer Contact

    • Mr. Steven Elmer, Chief Legal Officer
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/31/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Every month if a car loan payment is late one day after the due date the company starts with harassing phone calls and emails. They have been advised not to contact me with these harassing phone calls, texts, and emails. They keep doing it every month.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jayda H

    1 star

    04/05/2023

    I purchased a used car in 2013 from Jake Sweeney with a warranty I paid my payments on time. The car was having transmission issues I took it in to get serviced they informed me I would have to purchase a rental pay my car payments and pay whatever amount the warranty didn't cover. I explained to them I couldn't afford to do that. I returned the car the man cursed me out and told me I couldn't run from my social. 30 days later I had a default judgment against me. 10 years later I'm still paying on a car that is worth 1995.00 brand new I initially owed 2000.00 I have paid over 7000.00 dollars and Matt S**** is garnishing my check again it's so embarrassing going to different jobs and trying to make it in my daily life but have to pay for years because I was trying to be a responsible adult and build my credit. It has scarred me for LIFE! I have barely been able to make ends meet because of this garnishment and I have to literally file bankruptcy because of this one thing so I can move forward with my life just to have extra money. I'm writing this to get some clarity because for ten years on and off I've been dealing with this and everytime I ask what do I need to close it I don't hear anything but I always receive garnishments at EVERY job I've been at only to keep me from taking care of my family in the end. I'm writing a review because I've never got clarity on this situation because the only response I've ever received made me feel like I was wrong for wanting the car fixed and I have been paying for that for a long time now.

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    BBB Cincinnati

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