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Find a Location

Sims-Lohman Fine Kitchens and Granite has 34 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sims-Lohman Fine Kitchens and Granite

      6325 Este Avenue Cincinnati, OH 45232-1458

      BBB Accredited Business
    • Sims-Lohman Fine Kitchens and Granite

      9479 Loveland Madeira Road Cincinnati, OH 45242-5432

      BBB Accredited Business
    • Sims-Lohman Fine Kitchens and Granite

      6125 Harrison Ave Cincinnati, OH 45247-2812

      BBB Accredited Business
    • Sims-Lohman Fine Kitchens and Granite

      39 Montgomery Street Erlanger, KY 41018-1835

      BBB Accredited Business
    • Granite Rocks

      1687 Jetway Blvd Columbus, OH 43219-1674

    Business ProfileforSims-Lohman Fine Kitchens and Granite

    Building Materials
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Sims-Lohman merged with Scioto Kitchens of Columbus, OH effective 11/1/12 and Premium Surface Fabrication of Westfield, IN effective 10/1/12. Sims-Lohman also acquired the Cabinet and Countertop Division of Babin Building Solutions in Cleveland, OH effective 2/8/13.




    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/3/2023

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Sims-Lohman Fine Kitchens and Granite in Cincinnati, OH offers building materials and remodeling services.

    Products & Services

    Laminate, Quartz, Kitchen and Bath Cabinetry, Solid Surface, Granite

    Business Details

    This is a multi-location business.

    Find a Location

    Sims-Lohman Fine Kitchens and Granite has 34 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sims-Lohman Fine Kitchens and Granite

        6325 Este Avenue Cincinnati, OH 45232-1458

        BBB Accredited Business
      • Sims-Lohman Fine Kitchens and Granite

        9479 Loveland Madeira Road Cincinnati, OH 45242-5432

        BBB Accredited Business
      • Sims-Lohman Fine Kitchens and Granite

        6125 Harrison Ave Cincinnati, OH 45247-2812

        BBB Accredited Business
      • Sims-Lohman Fine Kitchens and Granite

        39 Montgomery Street Erlanger, KY 41018-1835

        BBB Accredited Business
      • Granite Rocks

        1687 Jetway Blvd Columbus, OH 43219-1674

      Location of This Business
      6325 Este Avenue, Cincinnati, OH 45232-1458
      BBB File Opened:
      5/15/1991
      Years in Business:
      53
      Business Started:
      1/1/1971
      Accredited Since:
      4/3/2023
      Type of Entity:
      Corporation
      Alternate Business Name
      • Canton Cut Stone
      • Cleveland Cut Stone
      • American Granite
      Business Management
      • Mr. John Beiersdorfer, CEO
      • Mr. Steve Steinman, Chairperson
      • Mr. Joe Kline, President
      • Mr. Jason Sigl, CFO
      • Mr. Mark Hausfeld, Vice President of Finance
      • Ms. Amy Orth, Marketing Coordinator
      Contact Information

      Principal

      • Mr. John Beiersdorfer, CEO
      • Mr. Steve Steinman, Chairperson

      Customer Contact

      • Ms. Amy Orth, Marketing Coordinator
      Additional Contact Information

      Fax Numbers

      • (513) 651-3527
        Primary Fax
      • (513) 984-6377
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/19/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      I closed on my new home March 25, 2022. At the time of closing all my hardware to my cabinets were not installed and several of the ones that were installed were damaged. I did not end up receiving all my hardware until June 2022. I had placed several calls and left messages. I did not receive a call back until I had called 3 times. The last time I called, I never received a return call. I had informed one of the employees at the Louisville location that I was going to file a complaint with BBB. The hardware is defective, they are constantly bending inward. I want Sims-Lohman to replace all my hardware with some hardware that does not bend constantly.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Heather S

      1 star

      06/26/2023

      Sims-Lohman was the installer chosen by a company we chose for our kitchen countertop project. They mis-cut the quartz, but installed it anyway, with the result that we can't use our cooktop or hook up the plumbing. The installers tried to pass it off as "supposed to look that way" and "happens all the time, just needs minor adjustments" but later had to admit that the whole thing needs to be replaced. However, the quartz we chose is no longer available. Sims-Lohman sent us a list of colors with no prices, but when we chose one told us it was too expensive. When we asked for a list of acceptable colors the only response we received was that they were "trying to get it for us." It's now been a month since we've had a working kitchen. Some of their people are very nice and professional, but their Quality Control is untrustworthy, some of their installers are dodgy, and their management is difficult to contact and slow to respond.

      Local BBB

      BBB Cincinnati

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