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Find a Location

University Auto Service, LLC has 1 locations, listed below.

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    Business ProfileforUniversity Auto Service, LLC

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    University Auto Service, LLC in Cincinnati, OH offers:

    -Brakes & Brake Repair Services
    -Tire & Tire Repair Services
    -Preventive Maintenance
    -Factory-Recommended Maintenance
    -Steering and Suspension Services
    -Batteries, Starting & Charging Services
    -Mufflers & Exhaust Services
    -Engine Cooling System Services
    -Climate Control Fleet Services
    -Oil Changes
    -20 Point Inspection
    -Tune-Ups
    -Shocks & Struts
    -Clutches
    -Electrical Work
    -Road Service/Lock-Out Service
    -Engine Repair

    Business Details

    Location of This Business
    2218 W Clifton Ave, Cincinnati, OH 45219-1415
    BBB File Opened:
    2/20/2003
    Years in Business:
    24
    Business Started:
    1/1/2000
    Business Incorporated:
    12/11/2003
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Randy Rice, Owner
    Contact Information

    Principal

    • Mr. Randy Rice, Owner

    Customer Contact

    • Mr. Randy Rice, Owner
    Additional Contact Information

    Fax Numbers

    • (513) 961-1804
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I initially received auto service in November due my vehicle, and received it with a warning light on that a safety system was not working. I made two subsequent attempts to have the issue addressed, and felt the owner was not being truthful. I took my vehicle to a different repair shop, and the technician there agreed that this owner A: took advantage of me and overcharged B: likely did damage to my vehicle and C: “lied to your face” regarding there being mechanical issues.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    T

    1 star

    09/11/2021

    I was trying to get the cost estimation and they told me it was free before I went there. Then they fixed my car without my permission and overcharged me by telling me nothing for free! They replaced two low-beam light bulbs and charge me 200 dollars. 200 dollars for only 2 light bulbs is ridiculous!

    Local BBB

    BBB Cincinnati

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