Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Canton Ophthalmology Associates has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Canton Ophthalmology Associates

      2600 Tuscarawas St W Ste 200 Canton, OH 44708-4693

    • Canton Ophthalmology Associates

      4319 Executive Cir NW Canton, OH 44718-2999

    Business ProfileforCanton Ophthalmology Associates

    Optometrist
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Canton Ophthalmology Associates has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Canton Ophthalmology Associates

        2600 Tuscarawas St W Ste 200 Canton, OH 44708-4693

      • Canton Ophthalmology Associates

        4319 Executive Cir NW Canton, OH 44718-2999

      Location of This Business
      2600 Tuscarawas St W Ste 200, Canton, OH 44708-4693
      BBB File Opened:
      8/17/2010
      Business Management
      • Ms. Kim Sartori, Complaint Specialist
      Contact Information

      Customer Contact

      • Ms. Kim Sartori, Complaint Specialist
      Additional Contact Information

      Fax Numbers

      • (330) 456-9308
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Date of payment: 3-1-23 Date of surgery:3-1-23 Amount: 2250 I went in for a surgery called a Blepharaplasty from doctor ***** ******. At the pre-op appointment, ****** explained what to expect. He informed me that retraction of the eye was the only problem that would rise from the surgery. He also explained he would make the incision along the bottom lid line. He explained I would be healed in less than three weeks. Surgery was performed on the 8th of March. I went back on the 14th of March for follow up. I told the doctor the incision was way lower than he told me he was going to cut on my eyes. Doctor told me my eyelids were always like that. I told him of how dark circles under my eyes were new. Doctor said my eyes were always that dark. I was given a steroid to use. Pharmacist instructed to use for only 7 days because of its strength. I went back two more times complaining of the same problems of size of lid and darkness. On the last visit, ****** said "Sorry you're not happy, there is nothing I can do." He told me to continue using the steroid on my eye even thought the pharmacist warned me of prolonged use would thin the skin. He said "You want your lid to be thinner don't you." I went to a dermatologist to bring down the discoloration of my eyes. I spent almost 1000 dollars. I went to another doctor for a 2nd surgery to try to fix the lid size for over 7000. The reason for my complaint is the doctor cut in a different area of my eye causing a enlarged eyelid, I also had a very dark undereye until laser treatment from a dermatologist. I believe the doctor knew there could be discoloration of the lid from surgery. I also believe he made the incision in a much lower location than he told me causing a deformity in my lower eyelid. He also gave me bad medical advice by telling me to continue use of a steroid that could thin my skin. If i had been prewarned of known he wouldn't make the incision where he told me, I would have never had surgery.

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Canton Region & Greater West Virginia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.