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Find a Location

Russ Kiko Associates, Inc. has 1 locations, listed below.

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    Business ProfileforRuss Kiko Associates, Inc.

    Auctioneer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2722 Fulton Dr NW, Canton, OH 44718-3506
    BBB File Opened:
    1/1/1966
    Years in Business:
    79
    Business Started:
    1/1/1945
    Business Started Locally:
    1/1/1945
    Business Incorporated:
    5/14/1969
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Kiko Auctioneers
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Ms. Colene Stevens, Owner
    Contact Information

    Principal

    • Ms. Colene Stevens, Owner
    Additional Contact Information

    Fax Numbers

    • (330) 453-1765
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/07/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    Good Morning, I am composing this email to inform you that I had purchased fake shoes without my knowledge of them being fake. I bid on 1996 Air Jordan shoes in original box 2 pairs size 11 mens at the auction listed ******* Auction Center Online - 19211 - Bob ****** Antiques - Collectibles - Coins - Silver - Jewelry - & More. They are listed as original. The definition of original is : created directly and personally by a particular artist; not a copy or imitation. I tried to contact Kiko Auctions @ Bob ***** directly, but he blatantly fought back my concern by stating that I had waited to long to bring up this concern with him, and it is easier for me to take the hit, then for him to refund me, because the money has already been deposited and moved. He said if I found this out a week after my purchase he could have helped me, but now there is nothing he can do. This is a completely ignorant statement, because why would I assume I would have to get these authenticated immediately after purchase, when they state they are real? The only reason that I found out that these shoes were fakes, was because I wanted to expand my collection and sell them to buy something different. I tried to sell these on ****, and actually completed a sale on them. The sale was eventually cancelled by ****, after the shoes failed the authentication process. I then reached out to the Kiko Office. The secretary stated that she passed my information to someone who would be contacting me regarding the issue (This person was also Bob *****) who inevitably, never called me back. I ask for your help in this situation. All I want is a refund for this purchase and to warn others of this issue when buying through this auction house. I have several documents from the authentication service stating that these items are indeed, not authentic. Thank You and I look forward to hearing from you on this matter.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Peter C

    1 star

    03/29/2024

    I bought a bunch of stuff off this auctioneer off an auction platform called ********. They charged my credit card before supplying me with a invoice. Trying to call the company no joy, the number provided a ****** ****** ** ********. ***** ****** ******** * ****** ** *** ****** ***** ******** 

    Local BBB

    BBB Serving Canton Region & Greater West Virginia

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