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Business Profile

Pizza

Bajco Global Management LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pizza.

Complaints

This profile includes complaints for Bajco Global Management LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bajco Global Management LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/17/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order online with Papa John's on 10/16/2025. On 10/17/2025 I called the store I ordered from and Jasmine answered. I asked to speak with the general manager at which time Jasmine said she was not in. Jasmine asked if there was anything she could do and I explained that my Papadia had what seemed to be a piece of plastic in it. Jasmine said the manager would be in the following day and she would leave her a note to call me. I also provided feedback to Papa John's online through the email that is sent out by SMG. After submitting my feedback, I received an email from an area supervisor who advised I should contact the store directly. I replied to the email stating that I had already contacted the store and had not received a call back. I believe enough time has gone by that if someone was going to call me back, or reply to my email, they would have done so by now. I do not believe I have lacked patience in allowing enough time for a response. I am disappointed by the lack of responsiveness of Papa John's and would ask that my entire order be replaced.

    Bajco Global Management LLC is NOT a BBB Accredited Business.

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