Business ProfileforThayer Family Dealerships

I took my car into Thayer Nissan bowling green, Oh for 2 service items on December 28, 2022 at 200 by appt. arraigned 2/3 weeks earlier. One was transmission sound it makes when engaging gas, seemed hard for the car to stay at a steady speed, constantly having to have to engage the gas pedal to me more than normal on other vehicles. Second was an oil change and asked for all fluids checked & topped off. I also asked for a couple of other things to be checked out that I was concerned with. I wasn't impressed with the service attendant to begin with my entire interaction with me he seemed arrogant/smartish made me feel I didn't know anything. I told him I came a long way and with my age 67 I didn't want to worry about any of this stuff especially during the winter months. Double checking on fluids his reply yes, they do and will get filled. They do their multi check. 45 minutes later someone came and said this filter needed changed/that filter needed changed. Brakes need done soon but yet windshield stuff not filled up ran out 2 weeks later Who knows what else didn't get done or checked? I checked the air in my tires when I left, they were all over the board same as when arriving, service couldn't even check them and fill them up for someone my age. $158 dollars later oil change, two filters changed SHAME on them! If I go to a cheaper place, they fill up fluids & tires. I asked service guy on completion almost 4 pm about my other issue. He said no time, you'll have to bring it back another time to have that issue checked. 4 opened till 6 but no time to look at. Obviously, they didn't have any time to help a senior citizen to even check or do or fill what they should have done from the start. Unreal how things don't get done and its okay. I called for service manager to call me, still NO CALL! They get your money excuses is what you get. Spend your money and no one cares or does what they should have done to begin with. DO WHAT You should do good not a half-butted job!